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SBA Business Development Assistant - Pittsfield, MA

Berkshire Bank
United States, Massachusetts, Pittsfield
Jul 11, 2026
Division: 44 Business Capital
Department: 44 Business Capital
Reports to: SBA National Sales Manager
Status: Exempt/ Officer
Grade: 10
Salary Range: $55,588 - $102,474
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: MA, CT, RI, NY
Principal Objective
Customer driven role with a strong emphasis on providing exemplary service to internal and external clients. Focus on assisting BDO's with marketing, screening potential transactions, processing of applications, and communication with COI's and customers. The goal is to enable high producing BDO's to be more efficient and able to increase their production.
As an SBA BDA assistant, the goal will be for this individual to train under successful BDO's to eventually become a full time BDO. During the training period, the BDA candidate will observe and learn how to: develop new relationships and referral sources, as well as identify, originate and close SBA transactions up to $5 Million in size. They will also actively participate in business development activities to cross sell products and services from other lines of business within the bank as appropriate.
Key Accountabilities:
* Work with existing successful BDO's to increase their production.
* Effectively utilize company's CRM (Salesforce) system to thoroughly document all prospect relationships.
* Schedule marketing activities and appointments for BDO's.
* Assist with screening new loan requests.
* Spreading financial statements and completing the BDO spreadsheet for Deal Talk discussions.
* Participate in Deal Talk discussion with the BDO.
* Upon prequalification of a transaction at Deal Talk, the BDA will then prepare the Term Sheet to be reviewed and issued by the BDO.
* Upon customer acceptance and receipt of GFD deposit, BDA will enter the opportunity in Sales Force. Then prepare a Cirrus checklist to be forwarded to COI and customer to complete a Berkshire SBA loan application.
* Follow up with COI's and customers to collect documentation to complete the loan application.
* Complete customer CIPs, and other preliminary documents as appropriate.
* Perform site visits as necessary.
* Attend and assist the BDO with appropriate industry and regional events for networking and new business opportunities.
* Eventually the candidate will, if appropriate, directly call on viable leads and clients to discuss prospective opportunities.
* Understand and effectively articulate our products, services and value proposition.
* Originate and drive complete sales cycle with ability to: source, qualify, engage and close clients.
* Partner with underwriting team to tailor solutions to meet prospects' unique needs and assist throughout the deal cycle to manage process towards successful close.
* Present new loan requests for approval to Credit.
* Represent the Bank's positive image in the community by serving on boards or as a volunteer in community organizations. Attends Chamber and outside events as a 44 Business Capital representative for networking opportunity. An active and supportive member of all internal committees, programs, and initiatives. Continually builds a network of internal and external centers of influence to further enhance the client experience and to exceed customer's expectations.
* Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
Education:
* BS Degree in Business, Economics or Finance, or equivalent financial experience
Experience:
* 2+ years' experience as a commercial lender and/or SBA lender
* Stellar customer service experience to include process driven outbound calling
* Proven track record of working in partnership to achieve goals
* Network of financial professionals, including commercial bankers, asset based lenders, CPA's, business consultants, business brokers and other local COI's that can help identify new clients in need of our loan products.
Skills & Knowledge:
* Strong computer and analytical skills
* Excellent customer service, communication and presentation skills
* Drive and proven ability to develop business.
* General knowledge of lending and deal structure
* Capable of working independently and managing time effectively
* Strong and confident presentation, negotiation and influencing skills
* Ability to analyze financial statements
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
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