Enterprise Technology - Applied AI Engineer

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they would not just see a number, they would see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As an Applied AI Engineer, you will join the Data and AI team in a foundational individual contributor role as NBH Bank builds its applied AI practice across NBH and its affiliated brands. As an Applied AI Engineer, you will help identify practical AI opportunities, build safe prototypes and production-ready solutions, and help NBH adopt AI responsibly. You will work directly with business, operations, risk, technology, and data partners to understand how work gets done today, separate high-value AI opportunities from low-value ideas, and turn the best opportunities into safe, usable, measurable solutions.

As an Applied AI Engineer, you will have an opportunity to design, evaluate, and deliver AI-powered solutions that address meaningful business problems across the organization. You will facilitate discovery sessions with stakeholders, map workflows and pain points, assess where AI, automation, search, summarization, agents, or decision-support tools can responsibly improve outcomes, and help prioritize opportunities based on business value, feasibility, risk, and operational readiness. When solutions require engineering, you will build or partner with application teams to build AI-enabled tools, retrieval-augmented generation solutions, workflow automations, agent-based patterns, data integrations, and evaluation frameworks that validate AI capabilities before and after deployment.

In this role, you will also serve as a practical AI advisor and coach for associates across the Bank. You will run workshops, office hours, and hands-on working sessions for both technical and business teams; create playbooks, reusable patterns, prompt guidance, and documentation; stay current on relevant AI developments; and translate new capabilities into practical recommendations for NBH's technology stack and operating model. You will partner with Information Security, AI governance, Risk, application engineering, and business leaders to help ensure AI solutions are developed responsibly and align with applicable banking, model risk, compliance, privacy, and security expectations.

Minimum Requirements: This position requires the following educational and/or job experience:

• Bachelor's degree in computer science, Information Systems, or a related field.
• 3+ years of experience in software engineering, data, automation, business technology, process improvement, AI implementation, or similar applicable experience.
• 2+ years of hands-on experience applying LLMs, AI tools, automation, or AI-enabled solutions to real business or technical problems, with demonstrated judgment about where AI creates value, where it introduces risk, and where it should not be used.
• Proficiency in Python or another modern programming language used for automation, data, or application development.
• Experience reading and writing SQL against enterprise data warehouses such as Snowflake, SQL, and PostgreSQL.
• Demonstrated regular use of modern AI tools, with clear judgment about where they create value, where they introduce risk, and where they should not be used.
• Experience evaluating AI, machine learning, automation, or decision-support solutions for accuracy, risk, usability, and business value.
• Familiarity with APIs, version control systems such as GitHub or Bitbucket, and common software delivery practices.
• Experience working with cross-functional business, technology, data, risk, and/or operations teams in a fast-paced environment.
• Strong verbal, written, and interpersonal communication skills, including the ability to facilitate discovery, teach, influence, and present effectively to both technical and business audiences.
• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards. This information will be verified in a Motor Vehicle Report.

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• 5+ years of relevant job experience.
• Advanced degree, certification, or equivalent advanced training related to software engineering, data, AI, machine learning, analytics, business process improvement, or digital transformation.
• Experience in financial services, banking, fintech, or another regulated industry.
• Working familiarity with model risk management expectations such as SR 11-7, OCC, and FFIEC as applied to AI systems.
• Experience identifying, sizing, and prioritizing AI or automation opportunities in business operations, lending, banking, contact center, compliance, risk, finance, or data workflows.
• Experience designing pilots, proofs of concept, adoption programs, or enablement practices that move AI ideas from exploration to measurable operational value.
• Experience with workflow automation, process mining, RPA, knowledge management, enterprise search, or digital transformation initiatives.
• Experience with Azure, Snowflake, dbt, APIs, and modern application or data platforms.
• Prior consulting, business analysis, product, forward-deployed engineering, staff-engineering, developer relations, or enablement experience where influencing and coaching others was an explicit part of the role.
• Strong analytical and problem-solving skills, with good judgment about what not to build, automate, or deploy with AI.
• Ability to prioritize competing demands, manage multiple tasks or projects, research and resolve problems independently, and make sound and timely decisions.
• Passion for practical AI adoption, responsible innovation, measurable efficiency improvement, and helping fellow associates build confidence with new tools and practices.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role.
• Hybrid office environment, manager permitting, with traditional business hours.
• Sitting for extended periods of time, typically no longer than 8 hours.
• Must be able to work at a rapid pace for long periods of time, typically no longer than 8 hours.
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary, typically no more than 5%.
• Must be able to travel - estimated 5-10% of the time.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.