New 
Mortgage Processor
 Dollar Bank, FSB | |
 United States, Pennsylvania, Pittsburgh | |
 Jul 31, 2026 | |
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At Dollar Bank, we believe homeownership strengthens communities. As a Mortgage Processor, you will join a team focused on providing personalized service, building lasting customer relationships, and supporting a lending process that reflects our long-standing commitment to integrity, expertise, and community banking.
The Mortgage Processor processes residential loans accurately and efficiently to ensure they are eligible for sale in the secondary market and insurable by FHA and VA. The successful individual in this role will also provide courteous customer service as they prepare loan applications for underwriting approval. This position is 100% in person. Qualifications: * High School Diploma/GED required. College Degree preferred. * Minimum of 1 year experience in mortgage loan processing by a financial institution, mortgage company or mortgage broker. Experience should include, but not be limited to, processing mortgage applications for purchase and refinance transactions; collecting and reviewing documentation required by Fannie Mae, Freddie Mac, FHA, and VA; Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector processing; communicating with borrowers, Realtors, Title Companies and other parties related to real estate transactions to complete the application process. * Excellent oral and written communication skills. * Ability to manage multiple tasks in a high-paced environment. * Software knowledge includes; Point of sale loan origination system, Microsoft Word and Excel. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Principal Activities and Duties: * Gather all required documentation to prepare the mortgage application for submission to the Underwriting Department. * Review all information provided by borrowers for accuracy and completeness and make corrections as needed in the loan origination system. * Review appraisal for accuracy and completeness. Enter required appraisal information in the loan origination system. * Monitor loan for compliance and re-disclose to the borrower when required. * Order the appraisal, title and flood certification. * Complete all HMDA required data. * Import and upload the appraisal to required agency portal. * Submit loan to applicable automated underwriting system. * Verify, by third party, the borrower's employment, income, assets and credit as needed. * Be the liaison between the customer, mortgage representative, Realtor (if applicable) and closing company to coordinate the approval and closing of the loan. * Communicate in a professional and friendly manner to all parties involved in the mortgage transaction. * Contact borrower for any information needed including conditions required by underwriting. * Review loan programs, underwriting guidelines and bank policies with borrower. | |