HUMAN RESOURCES SPECIALIST II

Department of SOM Human Resources

Why This Role Matters

The School of Medicine HR team is in motion. We are building a leaner, more capable, and more strategic HR function, one where every role on the team operates at a higher level and contributes directly to the experience of faculty, staff, and the departments we serve.

In this role as a HR Specialist II, you will be the operational conduit of the team. This role owns the accuracy, timeliness, and integrity of core HR processes - from employee lifecycle transactions and onboarding to badging, courtesy appointment oversight, and backup support for and coverage to ensure high quality service delivery.

We are looking for someone who executes the current work with precision and discipline, and who is curious, improvement-minded, and ready to grow into a process-shaping role as the team evolves. If you find satisfaction in getting things right - and frustration when processes are slower or messier than they need to be - this role was built for you.

Position Overview

Reporting to the Associate Human Resources Director, you will provide high-quality transactional and operational HR support across School of medicine. This position is the primary processor of employee lifecycle activity and provides oversight for SOM badging and courtesy appointments. You will exercise independent judgment on recurring and atypical situations, recommends solutions to complex cases, and collaborates closely with HR Partners, recruiters, and the Visa Specialist to ensure seamless, consistent service delivery across the team.

Key Responsibilities

HR Operations & Employee Lifecycle

• Process requests for changes to Faculty and Staff HR records including job changes, status changes, and related employment actions across the full employee lifecycle, partnering with the MU Campus Core Administrative Processing Support (CAPS) shared services to ensure accurate and timely system updates
• Integral team player that guides hiring documentation for new staff vacancies with accuracy and adherence to UM System and MU campus timelines, coordinating with the CAPS shared services on posting, processing, and position management workflows
• Manage onboarding for new employees including uploading documentation into PeopleSoft, guiding departments through onboarding steps, and monitoring hire status to ensure completion in partnership with the CAPS shared services
• Exercise discretion in modifying standard work practices when situations require it, documenting exceptions and communicating adjustments to the appropriate HR Partner or supervisor
• Identify patterns in recurring transactions that indicate process gaps or inefficiencies, and surface recommendations to the Associate HR Director for improvement

Badging & Courtesy Appointment Oversight

• Serve as the primary point of contact and administrator for SOM badging requests, partnering with MUHC HR Operations, Medical Staff, and Staff Health to ensure access credentials are issued, updated, and deactivated in alignment with employment status, university security policy, and health system credentialing requirements
• Coordinate badging for new hires, transfers, role changes, and separations in partnership with department administrators and MUHC HR Operations, ensuring timely processing and clean audit trails across both SOM and health system workflows
• Manage the courtesy appointment process for SOM-affiliated individuals, including faculty, volunteers, researchers, and affiliate staff who require access, credentials, or system affiliations without a formal employment relationship, coordinating with Medical Staff and MUHC HR Operations to align credentialing and appointment records across entities
• Track courtesy appointment terms, renewals, and expirations - proactively initiating extensions or terminations and communicating status changes to departments, Medical Staff, Staff Health, and relevant university and health system offices
• Maintain accurate and organized records for all badging and courtesy appointment activity, ensuring compliance with university policy and readiness for audit or review

Backup Coverage

• Work alongside SOM Central HR team members to provide backup and cross-coverage for all HR tasks and functions related to the employment cycle
• Support HR Partners with data integrity checks, document routing, and HRIS lookups during peak workload periods or planned absences
• Bring issues, inconsistencies, and process breakdowns to the Associate HR Director proactively rather than waiting for problems to escalate
• Other duties as assigned

Judgment, Analysis & Continuous Improvement

• Analyze information and standard practices to make independent judgments and recommendations in situations that are atypical or infrequent
• Address problems based on existing precedents while recognizing when a situation requires escalation or a new approach
• Contribute to team planning and coordination in ways that improve the quality, timeliness, and effectiveness of HR service delivery
• Approach recurring work with an improvement mindset - actively looking for ways to reduce steps, eliminate redundancy, and increase throughput without sacrificing accuracy

Join Us

This is a role for someone who wants to be part of building something - not just filling a seat. The SOM HR team is growing in capability and ambition, and every person on the team plays a role in that trajectory. If you are detail-oriented, improvement-minded, and ready to grow alongside a team that holds itself to a high standard, we want to hear from you.

Monday - Friday
8:00 a.m. - 5:00 p.m.

An associate's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Salary Range: $19.25 - $27.40 hourly
Grade: GGS - 008
University Title: HUMAN RESOURCES SPECIALIST II
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide Resume and cover letter.

Employment visa sponsorship is not available for this position.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.