New 
Unit Coordinator - Inpatient Psychiatry
 Massachusetts General Hospital | |
$19.00 - $27.00 / hr
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 United States, Massachusetts, Boston | |
| 273 Charles Street (Show on map) | |
 Jul 31, 2026 | |
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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary SCHEDULE36 hours a week Day schedule 7a-5p or 7a-7p Evening schedule - 9a-9p or 11a-9p Self-scheduling based on the need of the unit Three weekend shifts per time plan but based on the need of the unit (a Saturday or Sunday) The Opportunity: Unit Coordinator | Inpatient Psych - Blake 11 Blake 11 is a twenty-four-bed locked psychiatric unit. The unit serves adults ages 18 and older. The inpatient service provides acute psychiatric care, diagnostic evaluations, and brief inpatient treatment. As a tertiary health care provider, Blake 11 accepts patients with diagnostically complex or treatment resistant disorders as well as patients with concomitant medical disease. Patients may be admitted to the unit 24 hours a day, seven days a week. The average length of stay is 7-10 days. Essential Functions (Key Roles & Responsibilities) *Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. *Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. *Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. *Also expected to provide outstanding services for every customer interaction. *Actual job duties may vary by department. *Performs clerical and other duties to assist in the general administration of the floor or unit. *Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. *Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. *Schedules consultations, tests, procedures, and patient transport to other departments. *Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit. *Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. *May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department *Performs other duties as assigned Complies with all policies and standards Qualifications High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 1-2 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use the phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written, and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology. Additional Job Details (if applicable) Remote Type Work Location Scheduled Weekly Hours Employee Type Work Shift Pay Range $18.58 - $26.58/HourlyGrade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. | |