Site Lead, Family Resource Center (Willcox, AZ)

The Site Coordinator leads the implementation, administration, and continuous improvement of Family Resource Center (FRC) programs and services that support families with children ages 0-5 in preparing for kindergarten readiness and lifelong educational success.

Working collaboratively with the Program Director, this position provides leadership for daily site operations, supervises program and childcare staff, oversees program delivery, and ensures services are implemented in alignment with program objectives, funder requirements, and industry best practices. The Site Coordinator evaluates program effectiveness through data collection and analysis, develops and implements operational and programmatic improvements, and cultivates strategic partnerships with families, community organizations, and stakeholders to expand outreach and strengthen community impact. This position serves as a key resource for staff and community partners and contributes to program planning, community engagement, and initiatives that advance the mission and goals of the Family Resource Center.

Ninety percent of a child's brain development occurs before kindergarten, making the early years critical to future learning and success. Family Resource Centers empower parents and caregivers to serve as their child's first and most important teachers by providing education, resources, and supportive services that promote healthy child development and school readiness. Through welcoming, community-based environments, families have opportunities to connect with one another, access valuable resources, and engage with staff trained in child development, family engagement, and parenting practices.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Program
Leadership and Operations

• Lead the
  coordination and implementation of Family Resource Center (FRC) and POP-UP FRC
  services throughout Cochise County to ensure effective, consistent, and
  high-quality program delivery.
• Supervise
  program staff and on-call childcare staff supporting program operations and
  service delivery.
• Recruit,
  onboard, train, and mentor staff on program requirements, service delivery
  expectations, facilitation techniques, and operational procedures.
• Assign and
  monitor work activities, establish priorities, and provide ongoing guidance to
  ensure achievement of program objectives.
• Conduct staff
  evaluations and performance management activities in accordance with University
  policies and procedures.
• Coordinate
  staffing schedules and resource allocation to support operational needs and
  participant demand.
• Develop,
  refine, and implement operational processes, workflows, and service delivery
  practices that enhance program effectiveness and participant experience.
• Monitor program
  activities and staff performance to ensure compliance with program standards,
  sponsor requirements, and industry best practices.

Program
Development and Implementation

• Lead
  implementation of educational, family engagement, and outreach activities
  designed to support kindergarten readiness and family well-being.
• Supervise and
  support staff responsible for facilitating classes, workshops, childcare
  services, and family engagement activities.
• Ensure staff
  are appropriately trained and equipped to deliver services consistent with
  curriculum requirements, program standards, and established practices.
• Assess program
  needs and recommend enhancements to instructional methods, curriculum
  resources, and participant engagement strategies.
• Evaluate the
  effectiveness of program delivery methods and staff facilitation practices and
  implement improvements as appropriate.
• Develop and
  implement innovative approaches to increase participation, strengthen family
  engagement, and address evolving community needs.
• Ensure program
  activities are conducted in compliance with funder requirements, University
  policies, and standards of practice.
• Directly
  facilitating workshops and educational activities as needed.

Program
Evaluation and Strategic Improvement

• Lead program
  evaluation activities by coordinating data collection efforts, monitoring
  performance indicators, and assessing program outcomes.
• Analyze
  qualitative and quantitative data to identify trends, measure program
  effectiveness, and support data-informed decision making.
• Develop
  recommendations for program improvements based on evaluation findings,
  participant feedback, and community needs assessments.
• Collaborate
  with the Program Director and University personnel to improve data management
  processes and strengthen outcome measurement practices.
• Prepare and
  contribute data analyses, reports, and program documentation for internal and
  external stakeholders.

Community
Engagement and Partnership Development

• Serve as a
  primary representative of the Family Resource Center in the community and
  cultivate relationships with agencies, schools, service providers, and
  community organizations.
• Develop and
  maintain collaborative partnerships that expand access to services and
  strengthen support networks for families with young children.
• Influence
  community engagement practices through active participation in community
  meetings, coalitions, and professional forums.
• Develop
  outreach strategies, communication materials, and promotional campaigns to
  increase awareness of available services and resources.
• Create and
  coordinate content for digital and social media platforms that support program
  objectives and community engagement efforts.

Planning,
Compliance, and Resource Management

• Contribute to
  short- and long-range planning efforts that support program growth,
  sustainability, and community impact.
• Evaluate
  emerging community needs, trends, and best practices to inform program planning
  and service delivery strategies.
• Monitor
  compliance with sponsor requirements, University policies, and program
  standards and recommend corrective actions when necessary.
• Coordinate
  resource allocation, inventory management, and operational logistics to support
  program objectives.
• Lead or
  participate in special projects and initiatives that advance the mission and
  strategic goals of the Family Resource Center.

Knowledge,
Skills and Abilities

• Knowledge of
  employee supervision, performance management, and staff development practices.
• Knowledge of
  community outreach, family engagement, early childhood education principles and
  practices.
• Ability to
  organize work, establish priorities, and meet deadlines in a dynamic
  environment.
• Knowledge of
  program coordination, service delivery, and participant engagement methods.
• Ability to
  communicate effectively with staff, parents, and community stakeholders.
• Ability to
  maintain accurate records and handle confidential information appropriately.
• Skill in
  utilizing Microsoft Office, Google Workspace, databases, and virtual
  communication platforms.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 5
  years of relevant work experience, or equivalent combination of education and work experience.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.

• Bachelor's degree in Early Childhood Education, Family Studies, Human Development, Social Work, Education, Community Outreach, Public Health, or a related field.
• Experience leading community-based programs and supervising staff responsible for program implementation and service delivery.
• Experience working with families and children ages 0-5.