Search Quality Analyst (III)

Join a forward-thinking team at the forefront of digital innovation, where your expertise will directly influence the quality and integrity of critical online services. This pivotal role offers a unique opportunity to apply your analytical prowess and strategic thinking to solve complex challenges, ensuring a superior experience for millions of users worldwide and driving the evolution of sophisticated systems.

About Our Client

Aquent is proud to partner with a leading global technology company renowned for its groundbreaking advancements and commitment to organizing the world's information. Our client is dedicated to fostering an environment of innovation, where challenging the status quo leads to revolutionary solutions that impact daily lives globally.

About the Role

Step into a highly influential position where you will be instrumental in elevating the quality and performance of complex systems. As a key contributor, you will leverage your deep analytical skills to dissect intricate quality issues, driving solutions that span multiple product areas and shape engineering priorities. This role is perfect for a proactive individual who thrives on solving ambiguous problems, designing innovative strategies, and making a tangible difference in the reliability and effectiveness of widely used digital platforms.

What You'll Do

• Lead the generation and rigorous testing of hypotheses for complex, undefined problems, defining quantitative metrics and utilizing logical reasoning to drive critical decisions.
• Interpret diverse data sets and communicate insightful findings clearly and effectively to various stakeholders.
• Calculate and analyze key statistics (e.g., precision, recall, balanced accuracy) to assess the performance of advanced technical models, including machine learning systems and classifiers, identifying subtle yet significant performance nuances.
• Independently construct highly complex and efficient data queries, providing multiple robust interpretations of results.
• Proactively identify meaningful and creative signals to uncover behavior patterns that can enhance algorithms, including feature engineering.
• Apply domain expertise to pinpoint system gaps and opportunities for improvement, developing scalable solutions for quality issues and sourcing additional examples for action or training.
• Design and implement policies, strategies, and workflows from the ground up, co-developing engineering priorities and solutions.
• Contribute to project scoping, generate new ideas and viable solutions with engineering partners, and manage project priorities and resource allocation.

What You'll Bring

• Proven proficiency in abuse practices.
• Demonstrated situational leadership abilities.
• Expertise in project design.
• Strong understanding of general product infrastructure.
• Exceptional product savviness.
• Ability to comprehend code.
• Proficiency in data analytics.
• Skills in data extraction and manipulation.
• Experience with tools and automated systems.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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