The Field Service Foreman is responsible for hands on repair in the field, managing parts carts, supporting field technicians, training new field technicians, technical guidance, diagnosing machines at branches that cannot be resolved by shop technicians and other field related activities as seen fit by the Central Operations Manager. This position has major responsibilities to ensure both internal and external customer satisfaction.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
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Department
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Texas First Rentals (TFR)
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Employment Type
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Full Time
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Location
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TFR - SA Tradesman
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Address
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15242 Tradesman Dr., San Antonio, Texas, 78249
Open in Google Maps
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Workplace type
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Onsite
Essential Functions
Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Ensure parts carts are accurate and finalize the order
Mentoring, developing, and supporting field technicians within their assigned group.
Performs repairs and troubleshooting offsite with minimal supervision
Performs troubleshooting and diagnoses of equipment malfunctions and failures
Removes and install parts, disassembles and assembles basic components
Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
Provides accurate input into key field service activities to ensure effective decision making and availability of human resources
Requires regular and punctual employee attendance
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities
Advanced mechanical background with various size and type engines and electrical systems
Extensive knowledge of construction equipment, aerial, and lifting equipment
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Extensive knowledge of, and experience with MSHA, OSHA & DOT, certification preferred
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
Operation and control skills - Controlling operations of equipment or systems
Advanced mechanical skills and understanding of schematics and diagrams
Solid teamwork, communications, and interpersonal skills
Great attention to detail and solid organizational skills
Solid recordkeeping and document control to ensure compliance with company policy and procedures
Ability to manage multiple priorities
Ability to read and understand information and ideas presented in writing
Ability to listen to and understand information and ideas presented through spoken words and sentences
Requirements
Education and Experience:
High school/equivalent diploma or trade school diploma required
Three years of work-related skill, knowledge, or experience required, four or more years preferred years preferred
Aerial lift certification required
Forklift certification required
Supervisory Responsibilities:
Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
This position provides day-to-day direction, assist in parts ordering by pushing carts, and supports oversight to the Field Technicians. Responsibilities include supporting hiring efforts, onboarding, coaching, and addressing employee and customer concerns, with guidance from leadership when appropriate.
Travel:
Less than 10% travel per year with some overnight stays; 90% related to training
Valid driver's license required
Physical Requirements:
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 50 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders
Be able to safely maneuver and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment:
Regularly works outside around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
Significant time spent in confined spaces and high places
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About Texas First Rentals
HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team. Apply Now
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HOLT CAT
Jul 31, 2026