Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Springfield, IL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Security Officer at a government location, you will provide a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and supporting security-related procedures. You will communicate clearly with employees, guests, and public-facing personnel, help to deter incidents through visible awareness, and deliver exceptional customer service. Join Allied Universal, where teamwork, integrity, reliability, innovation, and a people-first culture guide our work.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

What You'll Do:

Provide customer service at a front desk within a government location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and access records in accordance with site policies.
• Monitor entry activity, alarms, cameras, and other security-related systems from the front desk, reporting unusual activity or access concerns to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established response procedures.
• Assist employees, visitors, and government personnel with directions, access questions, and other front-desk support while helping to deter unauthorized entry.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.