Technician - Slots

Duties and Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere both for our customers and your team members.
• Enthusiastically promote Bally's customer-centric culture by offering superior guest service guest relations while on the gaming floor.
• Safeguard, maintain, repair, and monitor all slot machines as needed, both on and off the floor.
• Perform scheduled slot machine installations, conversions, moves, and removals as needed.
• Conduct preventative maintenance on all slot machines, active and inactive.
• Assist in maintaining slot equipment inventory.
• Install, troubleshoot, and repair player tracking equipment to ensure guest satisfaction and proper game reporting.
• Perform routine audits of the slot machine settings and in-house options as needed and assigned.
• Perform other duties as assigned.

Compensation:

• Target Rate: $23.20/hour

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands:

• Frequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistance
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to conduct repairs on slot machines

Work Environment:

Must be 21 years of age or older. (required)
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. (required)
Must be a high school graduate or equivalent. (required)
Must have a minimum of two years of experience as a casino Slot Technician or in a related electronic repair role, such as video gaming terminals (VGTs), gaming arcades, computer repair, or similar technical environments (required)
Must have a working knowledge of computers and software applications, including but not limited to Microsoft Word and Excel. (required)
Must have a base-line knowledge of casino gaming rules and regulations. Illinois specifically preferred but not required (required)
Must have open work availability to work nights, weekends, and holidays. (required)
Must have the ability to display excellent customer service skills while on the floor, and ability to work well with other departments as a team. (required)