Parts Sales Assistant

Position: Parts Sales Assistant

Location: Bessemer, AL

The Parts Sales Assistant will support the Bessemer Parts Group with administrative, inventory, vendor, billing, and customer service responsibilities. This position is a great opportunity for someone who is organized, dependable, detail-oriented, and interested in learning and growing within the industrial parts and overhead crane industry. The successful candidate will have a positive attitude, strong communication skills, and the ability to follow tasks through to completion.

This is an in-office position working Monday through Friday, 7:30 a.m. to 4:30 p.m., with some flexibility in start time. Overtime may be required based on business needs and project deadlines.

Duties and Responsibilities

• Update pricing in the Sage/MAS ERP system on a regular basis.
• Communicate with DeSHAZO vendors regarding pricing, availability, and delivery schedules.
• Assist with aftermarket parts sales quotes and customer requests.
• Assist with customer billing and documentation through DocuWare.
• Assist with manual parts pulls and inventory adjustments.
• Maintain accurate inventory and parts-related records.
• Collect and send customer credit and tax information for updates to customer records, billing, and shipping information.
• Provide general administrative and customer service support to the Bessemer Parts Group.
• Assist with other Service department projects and responsibilities as needed.

Minimum Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office, including Word, Excel, and Outlook.
• Strong communication and telephone skills.
• Prior experience with an ERP system required; experience with Sage/MAS is preferred.
• Detail-oriented with strong organizational skills.
• Self-motivated and dependable.
• Ability to follow instructions and established procedures.
• Strong follow-up skills with the ability to see tasks through to completion.
• Ability and willingness to learn new systems, processes, and products.
• Ability to work effectively in both an office and warehouse environment.

Physical Requirements

This position requires standing and walking for extended periods of time on concrete floors. The employee may also be required to climb, bend, kneel, reach, and occasionally lift objects weighing up to 50 pounds without assistance. While performing the duties of this position, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands and fingers, handle or feel objects, and reach with hands and arms.

Working Conditions

Tasks associated with this position are performed at the Bessemer office/warehouse facility. Duties will be performed both inside the office and in the parts warehouse. Warehouse conditions may include exposure to heat, cold, dust, dirt, and loud noise. This position routinely uses standard office equipment, including computers, telephones, photocopiers, filing systems, and other office equipment.

Benefits Available

• Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Company-Paid Short-Term Disability Insurance
• Long-Term Disability Insurance Available
• Company-Paid Basic Life Insurance
• Employee Assistance Program
• Additional Life Insurance Available
• 9 Paid Holidays
• Paid Time Off (PTO) Program
• Tool Purchase Program
• Weekly Pay with Direct Deposit
• Competitive Pay

Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category

DESHAZO's Mission: DeSHAZO is committed to elevating our clients' business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations, and rebuilds.