Administrative Coordinator, Road Transport US

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

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Location: Burbank, WA

Division:Road, Transport US
Job Posting Title: Administrative, Coordinator, Road Transport US
Time Type: Full Time

Summary

The Administrative Coordinator plays a critical role in supporting daily transportation and operational activities by ensuring accurate reporting, maintaining data integrity, coordinating information across multiple systems, and providing administrative support to operations leadership. This position serves as a central point of communication between operations, management, and support departments to ensure the efficient flow of information and uninterrupted operational performance.

Duties & Responsibilities

• Provide administrative and operational support to managers and supervisors while maintaining effective communication across departments.
• Prepare, verify, and distribute operational reports, ensuring accuracy and completion within established deadlines.
• Maintain data integrity by reviewing, updating, and validating operational records, reports, and workforce tracking information.
• Manage Transportation Management System (TMS) activities, including data entry, updates, transaction processing, and issue resolution.
• Assist with daily operational planning by monitoring staffing, scheduling, workload demands, and potential operational risks.
• Maintain and update workforce tracking tools, including records and labor-related reporting.
• Monitor operational applications and system integrations, identify discrepancies, troubleshoot issues, and escalate concerns as needed.
• Conduct end-of-day (EOD) reconciliations by reviewing reports, system data, workforce records, and unresolved issues.
• Prepare accurate shift handoffs and communicate outstanding tasks, operational concerns, and follow-up requirements to management and incoming shifts.
• Support special projects, continuous improvement initiatives, and additional administrative responsibilities as assigned.
• Ensure compliance with company policies, operational procedures, and confidentiality requirements.
• Proactively identify, communicate, and escalate issues that could impact operational performance, service levels, compliance, or reporting accuracy.

Education & Experience

Required

• High School Diploma or GED.
• Basic computer proficiency and experience using business software applications.
• Strong organizational, administrative, and communication skills.

Preferred

• Associate degree or coursework in Business Administration, Supply Chain Management, Logistics, Transportation, Operations Management, or a related field.
• One (1) to three (3) years of administrative, transportation, logistics, warehouse, or operational support experience.
• Experience working with Transportation Management Systems (TMS), labor management systems, warehouse management systems, or operational databases.
• Experience supporting high-volume operational environments and managing multiple priorities.
• Advanced Microsoft Excel and reporting experience preferred.

Skills & Competencies

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to prioritize competing responsibilities and meet deadlines.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Ability to maintain confidentiality when handling sensitive information.
• Strong customer service mindset and professional demeanor.
• Ability to adapt to changing operational requirements and business priorities.

Physical Demands

• Ability to sit, stand, walk, and use a computer for extended periods.
• Ability to occasionally lift and move items up to 25 pounds.
• Ability to work in an office, warehouse, transportation, or distribution environment.
• Ability to work flexible schedules as business needs require.
• Frequent interaction with managers, supervisors, drivers, warehouse personnel, and support departments.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role. This role operates across both office and active yard and warehouse environments, where the employee may be exposed to varying temperatures, outdoor weather conditions, and noise levels consistent with active transportation and logistics operation. Adherence to all applicable safety protocols and personal protective equipment (PPE) requirements is expected when working in yard and warehouse areas. The employee works in a fast-paced operational setting and may be required to manage multiple priorities simultaneously, respond to time-sensitive transportation issues, and maintain focus during periods of high activity. Extended hours may occasionally be required to support operational needs, driver scheduling, or service continuity.

For this position, the expected base pay range is $27.00 - $28.00 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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