Production Supervisor-Blanket Department

POSITION SUMMARY

The Manufacturing Supervisor is responsible for leading day-to-day production operations in a fast-paced, union manufacturing environment. This role ensures safety, quality, cost, and delivery expectations are consistently met while directly supervising employees and enforcing company policies and the Collective Bargaining Agreement (CBA). Supervisors are accountable for maintaining consistent standards in employee management, documentation, discipline, and operational execution within their assigned area of responsibility.

ESSENTIAL FUNCTIONS OF THE JOB

• Supervise and coordinate daily production activities to ensure safe, efficient operations
• Enforce safety standards and address unsafe conditions immediately
• Assign work, set priorities, and adjust staffing to meet production goals
• Monitor quality and ensure products meet specifications
• Train and coach employees, verify understanding and application of job tasks and procedures, and provide feedback and corrective direction as needed
• Apply company policies, work rules, and the Collective Bargaining Agreement consistently and fairly
• Administer progressive discipline in line with established guidelines
• Maintain accurate and timely documentation of performance, attendance, and incidents
• Review and enforce timekeeping and attendance requirements
• Identify and resolve operational, production, and equipment issues, coordinating with maintenance and other departments as needed to support production flow.
• Lead shift (Tier 1) meetings and communicate expectations clearly
• Support QMS requirements, audits, and continuous improvement efforts
• Perform other duties as assigned

CORE EXPECTATIONS (The knowledge/abilities that the incumbent must demonstrate competency)

• Apply policies, work rules, and the Collective Bargaining Agreement consistently and fairly
• Address performance, attendance, behavior, and operational issues promptly and ensure appropriate follow-through
• Maintain accurate, timely, and objective documentation
• Communicate expectations clearly and lead effective Tier 1 meetings
• Maintain an active presence on the production floor and stay engaged in daily operations
• Make sound decisions based on facts, policy, safety, and operational needs
• Keep operations focused on safety, quality, production, and delivery priorities
• Model professionalism, accountability, and respectful workplace behavior

KEY PERFORMANCE INDICATORS:

• Safety Performance
• Production Efficiency / Throughput
• Quality Performance
• Employee Development & Engagement

BEHAVIORAL (The method in which the incumbent delivers results)

• Demonstrate accountability and ownership for decisions and outcomes
• Communicate clearly, professionally, and respectfully
• Maintain composure and sound judgment in challenging situations
• Apply expectations consistently and without favoritism
• Address concerns directly and constructively
• Adapt effectively to changing priorities in a fast-paced manufacturing environment
• Promote teamwork, employee development, and continuous improvement

QUALIFICATIONS (The training, education, and/or experience necessary to fulfill the job)

• High school diploma or equivalent required
• Working knowledge of workplace safety practices and the ability to enforce established safety policies and procedures
• Minimum of five years of production management experience, preferably overseeing multiple shifts in a unionized environment.
• Experience with performance management, employee coaching, corrective action, and employee documentation
• Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills
• Ability to lead a diverse workforce, address employee concerns, and resolve issues promptly and professionally
• Proficiency in Microsoft 365, including Outlook and Excel, and the ability to effectively use company timekeeping and other business systems
• Experience monitoring and achieving performance KPIs; knowledge of Lean or similar continuous improvement practices preferred
• Familiarity with ISO 9001 or an equivalent Quality Management System (QMS) preferred

WORK ENVIRONMENT

• Work is performed primarily on the production floor in a textile manufacturing environment with exposure to industrial machinery, moving equipment, noise, airborne textile fibers, and varying temperatures
• Requires frequent standing, walking, and movement throughout the facility, with occasional lifting, pushing, or pulling of materials as needed.
• Requires use of appropriate Personal Protective Equipment (PPE), including hearing protection and safety footwear.
• Requires continuous awareness of operations and the ability to respond promptly to safety, production, equipment, and employee issues.
• Work is performed in a fast-paced environment requiring sustained attention, sound judgment, and compliance with all safety policies, procedures, and regulatory requirements.