Technology Compliance Advisor

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. The Technology Compliance Advisor is a strategic builder responsible for developing, maturing, and scaling the Bank's technology compliance capabilities across the enterprise.

A successful candidate will have:

• Exemplary customer service experience
• Strong attention to detail and time management skills
• Confident and articulate communication skills
• Initiative and strong work ethic
• Ability to effectively build and maintain relationships with Emprise associates, vendors, and professional contacts
• An understanding of and commitment to our values

Essential functions of the role:

Information Security Compliance & Program Development

• Ensure compliance with the bank's Information Security Program and applicable financial services regulations (e.g., FFIEC, GLBA, NIST, PCI-DSS).

• Develop and mature policies, standards, and procedures that support secure data exchange, third-party integrations, and API-driven products.

• Create monitoring and reporting mechanisms to proactively identify gaps across partner ecosystems, shared-responsibility models, and internal platforms.

• Establish governance practices that strengthen oversight of FinTech, Embedded Banking, and Core relationships, protection of confidential information and secure system assignments.

Incident and Problem Management Program

• Design, execute, support, advise, scale the Incident & Problem Management program to support evolving products, partners, and integrations.

• Ensure consistent service quality by efficiently logging, categorizing, prioritizing, and resolving incidents.

• Work directly with IT and security teams to respond to cybersecurity threats and mitigate potential impacts.

• Build analytical tools to identify trends, recurring issues, and improvement opportunities across both internal and partner environments.

Business Continuity Management

• Execute and mature the bank's Business Continuity Plan and Disaster Recovery strategy for the enterprise to ensure that services can continue or be quickly restored during major disruptions.

• Ensure that continuity plans align with regulatory requirements and industry best practices.

• Design and lead scenario-based relative and meaningful testing and BCP/DR exercises targeted to support the enterprise business processes.

• Develop evaluation frameworks to ensure Embedded partner resiliency meets contractual, operational, and regulatory expectations.

Change Management - Change Coordinator

• Review, research, and approve standard changes.

• Evaluate potential risks associated with change requests and ensure compliance with security best practices.

• Lead coordination of changes being brought to Core Change Control (CAB)

• Prepare agenda, coordinate and facilitate Change Advisory Board meetings.

• Review outcomes of implemented changes, ensure success, documentation of lessons learned, and presents to Change Advisory Board.

• Lead and mature the Change Advisory Board (CAB) process and build continuous improvement feedback loops.

Communication, Governance and Leadership

• Serve as a subject matter expert on pending and relevant laws, regulations, and guidance related to the Financial Industry.

• Mature Information Technology policies, procedures, and programs to reflect new or evolving regulatory expectations.

• Interact with Emprise employees, other banks, Embedded partners, and vendors to strengthen relationships, build networks and share best practices.

• Effectively communicates in a variety of settings, adjusts to fit the audience and message.

• Coordinate internal and external Information Technology audits, as well as the coordination of Regulatory Exams for the Bank. (Safety and Soundness, Information Technology General Controls, and related areas.)

• Evaluate and recommend enhancements to improve operational efficiency, IT governance maturity, and program scalability to support growth of the enterprise.

• Oversee reporting requirements and lead Technology projects as needed.

Other duties assigned within the scope and responsibility of the job.

• Bachelor's degree in Information Security, IT, or related field (or equivalent experience)
• 2+ years' experience in IT risk management, IT controls, technology compliance, IT governance, ITSM/ITIL frameworks, and SSDLC practices
• Strong analytical and time-management skills Excellent organization and time management skills
• Understanding of technology oversight frameworks and banking regulations for embedded banking and fintech environments
• Proven ability to influence diverse stakeholders, collaborate with teams, and partners
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In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.