Office Assistant, Oncology Hematology

ChristianaCare is hiring a Medical Office Assistant for our Oncology Hematology department.

ChristianaCare Oncology Hematology is located within the Helen F. Graham Cancer Center & Research Institute at 4701 Ogletown Stanton Road, Suite 2300 in Newark, Delaware.

ChristianaCare Oncology Hematology is a top provider of cancer and blood disorders, including leukemia, lymphoma, multiple myeloma, and malignant/solid tumor cancers in various body parts. Join a team of experienced surgeons and physicians offering advanced treatments for blood, brain, breast, lung, and pancreatic cancers using the latest research and therapies.

Hematology Oncology | ChristianaCare

This position functions primarily in a call center environment with limited face-to-face patient interaction. The role maintains the core responsibilities of an Office Assistant, including managing phone communications, scheduling appointments, coordinating patient information, and providing administrative support to ensure efficient office operations. Strong customer service, multitasking, and communication skills are essential for success in this role.

Work Schedule:

• Mondays through Fridays:8:00am - 4:30pm

• No weekends or holidays.

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:

• Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off

• Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth

• Advance your education with up to $5,250 per year in tuition reimbursement.

• Grow Your Family with Confidence

• We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave

• Receive 12 weeks of paid parental leave to support your growing family, after one year of service.

• Retirement Planning & Financial Well-Being

• Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:
TheMedical Office Assistant Ihandles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications:

• High School Graduate or GED required.

• Experience in a medical office setting is preferred but not required.

Why ChristianaCare
Are you passionate about making a difference in people's lives? As aMedical Office Assistant I, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job-it's an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/