Children's Behavioral Health - Nurse Manager

Location: 2608 Erwin Rd. Durham, NC 27705

The Behavioral Health (BH) Nurse Manager serves as a key clinical and operational leader across both adult and pediatric outpatient behavioral health services. This position reports directly to the Duke Children's Clinical Operations Director (COD), with a dotted-line reporting relationship to the Duke Children's Administrative Operations Director (AOD) and the Adult Behavioral Health AOD. Through close collaboration with operational, clinical, and medical leadership, the Nurse Manager supports the delivery of high-quality, patient- and family-centered care across multiple behavioral health settings.

The Nurse Manager will provide leadership and operational oversight for Adult Behavioral Health Clinics, a multi-site program that includes Duke Behavioral Health North Durham, North Pavillion, and embedded provider programs; Pediatric Behavioral Health Clinics at Lakeview; Autism Clinic; Duke Children's Evaluation Center (DCEC); Pediatric Psychodiagnostic Clinic; and Duke Children's Partial Hospitalization Program (PHP).

Duke Behavioral Health provides comprehensive outpatient services for children, adolescents, and adults experiencing a wide range of mental and behavioral health conditions, including anxiety, depression, ADHD, eating disorders, personality disorders, substance use disorders, and other behavioral health concerns. Care is delivered through a multidisciplinary team of psychiatrists, psychologists, nurses, social workers, advanced practice providers, therapists, and other healthcare professionals committed to individualized, evidence-based care. Treatment modalities include but are not limited to medication management, therapy, neurodiagnostic testing services, partial hospitalization program and group therapy.

Schedule:

• Monday - Friday, Days

Incentives & Total Rewards:

• Relocation Assistance: Relocation is offered to employees relocating from a permanent residence located at least 50 miles from Duke University Hospital. Up to $10,000.
• Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance. Learn more here.

• The Nurse Manager serves as the clinical and operational leader for these behavioral health programs, partnering closely with medical directors, Duke Children's leadership, Adult Behavioral Health leadership, and interdisciplinary care teams.
• Clinical and operational oversight of nursing services.
• Quality, safety, and regulatory compliance.
• Staff development, engagement, and performance management.
• Resource stewardship and operational efficiency.
• Interdisciplinary collaboration and care coordination.
• Implementation of organizational and departmental strategic priorities.
• Through visible leadership and a commitment to continuous improvement, the Nurse Manager fosters a culture of excellence, accountability, collaboration, and exceptional patient care across the behavioral health continuum.

• Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred.
• Three years of nursing experience is required. Experience in Behavioral Health and/or Ambulatory environments preferred.
• Must have current or compact RN licensure in the state of North Carolina.
• BCLS certification required.
• Nurses hired into leadership positions must obtain a nursing leadership certification within one year of hire.
• New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.
• Clinical Quality Management and Service management skills.
• Orientation, Accountability, Planning, prioritization and time.
• Problem solving and innovation; Finance and budget acumen.
• Active Listening and effective communication.
• Identifying and recruiting top talent; Develop and retain talent.
• Showing support, teambuilding, conflict prevention and management.
• Motivating and influencing; managing vision and purpose.
• Working knowledge of regulatory requirements including NCBON, TJC and Infection Prevention.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.