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Loan Operation Rep I

Spectraforce Technologies
United States, South Carolina, Greenville
Sep 04, 2026
Job Title: Loan Operation Rep I Location: NJ & ME, FL and SC Duration: 6 months Assignment (Potential to extension or temp to hire depends on performance) Shift/Hours: 40hours/week, Mon-Fri, 8:30 AM- 5:00 PM Work Model: Hybrid, 4 days on site Open to locations in NJ, ME, FL and SC. (closer to hub locations is preferred or can be remote; candidates only from these four locations will be considered) Admin/Clerical Only: Back-office vs Telephone work: 100% back office Typical Day-to-Day Responsibilities: Performs highly complex or non-routine administrative tasks, exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations. Tasks are performed independently with limited supervision and review. Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact. Provides information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities. Makes entries in general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provide information and procedural knowledge to less experienced staff. Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members. Responds to the most complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution. Contact customers to explain items affecting their accounts. Follows up with branches and other units to resolve discrepancies and Customer issues. Time is being spent in meetings: 30 min per day. Interacting with Internal Stakeholders only. Must Have Hard Skills: 2 years of experience in Loan Processing and policies. Proven computer literacy and proficiency in common PC applications- Microsoft 365 Quality Assurance experience. Nice to have: Research skills. Experience with Blue Zone/Fidelity and CMOD. Soft Skills: Team building skills. Interpersonal skills. Analytical and strong administrative skills. Attention to detail and prioritization skills. Education & Experience: Degree/Level of Education: High School Diploma or GED. Years of Overall Experience: 2 years.