New

Patient Access Lead

Inova Health System
United States, Virginia, Fairfax
8095 Innovation Park Drive (Show on map)
Sep 09, 2026
Inova is looking for a dedicated Patient Access Lead to join the team. This role will be Full-Time 40 hours per week Hybrid Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Job Responsibilities Patient Intake, Registration & Documentation: Oversees intake operations, monitors key performance indicators (KPIs), and leads documentation and registration improvements. Administrative & Technology Operations: Leads process improvements and trains staff on new tools and system updates. Case Management Tasks: Monitors metrics and streamlines case management handoffs. Financial Counseling: Monitors metrics and leads financial improvement initiatives. Insurance & Contract Coordination: Leads accuracy initiatives, monitors trends, and trains staff in insurance and contract coordination. Patient Communication & Advocacy: Leads messaging initiatives, coaches staff, and promotes service equity among patients. Utilization Review Coordination: Coordinates with UR teams to reduce denials. Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations May perform additional duties as assigned Additional Requirements Education - High school or GED Experience - 3 Years of patient access experience