Journeyman Field Technician, Power Systems

ABOUT WESTERN STATES

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers' toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation.

By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

Safety

• Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.
  

Customer Care Commitments

• Convey Warmth and Empathy - Acknowledge customers and greet everyone with an authentic smile.
• Actively Listen - Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
• Build Trust - Take ownership, act with urgency, and follow through on commitments.
• Say Thank you - Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS:

Diagnosis, Troubleshooting, and Repair

• Demonstrates troubleshooting skills on various engine and generators.
• Skill level appropriate testing while comparing data to specifications to determine if the system is working as designed.
• Repairs and diagnoses engine and generator failures according to WSECO's time requirement guidelines.
• Performs tasks independently, including inspections and troubleshooting, when scheduled for required preventative maintenance service.

Industrial Engines and Generator

• Completes engine preventative maintenance and inspects/repairs internal engine components to include common rail fuel systems, and SCR/DEF systems.
• Troubleshoots and repairs industrial engine/generator components.
• Demonstrates understanding of various electrical issues with ability to repair when required.
• Understands, tests, and repairs complex electrical systems. Includes but is not limited to Deutsch and Ampseal Connectors, 6/12/24 battery voltage systems, and ability to repair/replace varies harness types.
  
  

Continued Development

• Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan. (TCDP)
• Utilizes service manuals (STW, SIS and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance to printed procedures.
• Utilizes parts reusability guidelines.
• Completes actual service reports for files and warranty purposes using STW for timely work order closing.
• Addresses all inquiries in a prompt and friendly manner in an effort to meet or exceed internal/external client expectations.
• Performs other duties as assigned while developing a mindset for technician productivity.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to navigate Microsoft products.
• Ability to obtain job related certifications for any specialty equipment such as but not limited to forklifts, rigging and overhead cranes, etc.
• General knowledge of manufacturer specific software. (SIS, ET, and STW)
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness with the ability to work overtime with limited notice.
• Working within and promoting Western States' purpose, vision and values.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED). Associates degree in diesel technology, trade school diploma, preferred.
• Minimum of three years equivalent experience in diagnosis and repair of industrial engine and generator repair in a Caterpillar or competitive environment required.
• Valid driver's license and acceptable driving record with ability to obtain DOT Medical Card.
• Appropriate technician level tooling required.
• Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

• Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
• Exposure to extreme temperatures and environment.
• Ability to lift up to 60 lbs. in accordance with Western States' Lifting Policy to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.