Christmas Assistant

LOCATION: Hospitality House - 1002 N. Main Ave., Tucson, AZ

STATUS: 40 Hours Full Time/Temporary - Employment available through December

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

QUALIFICATIONS:

• Administrative/Clerical experience
• Knowledge of Microsoft programs
• Be able to communicate both verbally and in writing
• Able to demonstrate sensitivity to and respect for a diverse population
• Be able to work with the public in a professional, compassionate manner
• Organized and detailed
• Be able to pass a background check

RESPONSIBILITIES:

• Review Christmas Assistance registration applications for accuracy, completeness, and eligibility requirements.
• Guide and support applicants in gathering required information and supporting documentation.
• Provide supportive assistance to individuals and families throughout the Angel Tree application and registration process.
• Assist applicants with completing Angel Tree applications accurately and completely, including providing clarification regarding required information.
• Perform high-volume data entry for Christmas Assistance applications and Adopt-a-Family program registrations, ensuring information is entered accurately and in a timely manner.
• Respond to telephone inquiries regarding Christmas Assistance programs; provide information regarding program requirements, required documentation, and registration procedures, and schedule appointments as needed for individuals unable to complete online registration.
• Compile and maintain statistical and program data necessary to support planning and distribution of Christmas toys and assistance.
• Assist with Adopt-a-Family sponsor registration, including gathering and verifying required sponsor information.
• Assist with collecting and documenting toy wish lists and requested items from eligible applicants.
• Provide support at remote distribution locations, including client check-in, database verification, and cross-checking records to identify duplicate holiday assistance.
• Assist with coordinating sponsor donations and set up delivery of donated items to designated recipients, as needed.
• Assist with post-program donor communication, including follow-up correspondence and preparation of thank-you letters upon completion of the Christmas Assistance season.
• Perform other duties related to Christmas Assistance, Angel Tree, and Adopt-a-Family programs as assigned.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 25pounds, and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.