New

Rehab Business Clerical Associate

Yale New Haven Health
United States, Connecticut, New Haven
Sep 09, 2026
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Works independently and efficiently to perform a wide range of administrative support duties to meet the needs of the department and/or one or more individuals who are at the supervisory or manager level. EEO/AA/Disability/Veteran Responsibilities 1. Opens, sorts, screens, records, and distributes mail in a timely manner 2. Monitors and orders supplies to maintain inventory at appropriate levels to ensure availability of necessary materials without over-stocking Office supplies Therapy supplies Food for speech therapy 3. Performs other related general office duties as requested 4. Maintains department calendar, schedules meetings and appointments for Rehabilitation Team 5. Acts as receptionist for clinicians/department 6. In collaboration with Manager, acts as a liaison between Ahlbin Rehabilitation Center outpatient department, Access department and Patient Resource Center 7. Assists with urgent and complex scheduling needs 8. Serves as point of contact for scheduling Physical Demand Screening with Occupational Health 9. Coordinates scheduling of Functional Capacity Evaluations 10. Assists in the management of therapist templates in EPIC 11. Coordinates maintenance of equipment and repairs internally and with offsite vendors as necessary and at the direction of Rehabilitation Leadership 12. Supports Patient Navigation 13. Serves as Patient Liaison, as requested by leadership, in the following areas: Scheduling needs, Transportation needs, Service recovery, Provides resources/contacts for other departments/services 14. Assists in the orientation, training and oversight of Rehabilitation Techs 15. Assists with orientation of volunteers assigned to department 16. Assists Manager and Supervisors as needed with projects 17. Runs reports in Epic and other applications as directed by Rehabilitation Leadership 18. Assists with regulatory readiness preparation 19. Maintains departmental record keeping and filing systems, including work and purchase orders 20. Processes invoices in established online platform, after approved by Director Qualifications EDUCATION High school diploma or equivalent EXPERIENCE Previous work experience in health care and/or rehabilitation setting preferred LICENSURE Current BLS/CPR certification SPECIAL SKILLS Ability to work independently Consistent and reliable communication skills Excellent interpersonal skills Demonstrates high level of proficiency with computer skills/technology ' inclusive of Microsoft Office programs PHYSICAL DEMAND The worker must be able to stand, walk, talk hear, lift, push, pull, reach, stoop, kneel, climb and perform repetitive motions of the wrist, fingers or hands. The worker is subject to inside environmental /atmospheric conditions such as poor ventilation and is also subject to hazards such as exposure to chemicals. The worker must be able to operate various exercise equipment, whirlpools, ultrasound and electrical stimulation equipment. Must be able to exert up to 100lbs. of force occasionally, and or/ up to 50 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects or the human body with assistance as necessary. Incumbents as well as internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis. YNHHS Requisition ID 192308