Dining Services Supervisor (Highland Grocery)

The Arizona Student Union is looking for a Dining Services Supervisor to join our team at Highland Grocery, one of our finest convenience store on campus. As a Dining Services Supervisor, you will oversee day-to-day operations of a dining location and the workflow of the cooks, senior dining service attendants, and dining services attendants including baristas, cashiers, and sanitation staff. In The supervisor supports the manager with employee hiring, scheduling, training and time approval within the framework of university policies and are responsible for inventory and ordering to align with location needs. The Dining Services Supervisor reports to the manager of the dining location.

This position requires a flexible work schedule to meet operational needs and requires evening, weekend and holiday work.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

• Lead staff during shifts including
  assigning stations, side work, other tasks as necessary.
• Open and/or close the restaurant
  following established Standard Operating Procedures (SOPs).
• Oversee operations including Point-of-Sale
  (POS), shift reports and necessary logs.
• Monitor product levels and
  communicate inventory needs.
• Assist manager with daily
  operations of front of house and back of house including ordering, inventory
  control, food preparation, labor and food costs, budgeting, profit & loss
  development and labor.
• Assist with training staff and
  coordinate their work schedules.
• Communicate verbal and written
  instructions to assigned staff.
• Monitor the workflow of assigned
  staff and notify manager of any concerns.
• Communicate daily goals, menus
  changes, promotions or changes to service.
• Maintain excellent customer
  service by planning, developing and assisting with the implementation of new
  ideas.
• Lead and monitor effective
  customer service practices within the unit and address real-time customer
  concerns.
• Ensure maintenance orders are
  submitted, receive materials and supplies via Culinary Services procurement and
  distribution system.
• Ensure safe food handling and
  workplace safety practices.
• May assist with maintaining online
  shop including express catering.
• Additional duties as assigned.

Knowledge, Skills and Abilities
(KSAs):

• Ability to interpret instructions
  and perform basic arithmetic calculations.
• Knowledge of scheduling, customer
  relations, and restaurant leadership.
• Skilled in computerized inventory
  control systems.

Physical Requirements:

• Ability to occasionally lift,
  move, and transport a maximum of 50 pounds.
• Exposure to indoor food
  preparation, storage, and service areas, including exposure to mechanical
  parts, heat and cold.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• High school diploma or high school
  diploma equivalency is required.
• Minimum of seven (7) years of relevant
  experience, or equivalent combination of education and work experience.
• Must be available to work
  weekends, evenings, holidays and days.

• Experience in a high volume restaurant concept.
• Previous food service production, culinary and service techniques and standards.