Overview
Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audiological "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position reports to the Director of Business Development.
Responsibilities
Recruitment of new contractual business
- Collaborate with regional and account managers to identify opportunities
- Collect business financials and perform financial analysis of business
- Create supply agreement proposal term sheet
- Successfully negotiate proposal terms with business owners
- Collaborate with Oticon's finance and legal teams to finalize agreement terms
- Conduct customer onboarding process after signing.
- Integrate customers into consulting services and networking groups
Management of existing contractual business
- Ensure customers maintain contract compliance and review progress with customers periodically
- Ensure customers participate with eligible business development services (webinars, sales training, and networking meetings)
- Collaborate with Oticon's finance team to develop strategies for non-compliant accounts
- Sustain and enhance share of wallet within assigned existing business channels
- Execute agreed strategy to improve non-compliant account compliance.
- Resign, rewrite and extend customer agreements when appropriate.
Administration
- Communicate with customers and Oticon staff within 24 hours of receiving voice or email
- Travel for meetings, training and site visits. Up to 20% overnight travel is often expected
- Complete special projects or assignments as directed by manager
Qualifications
- A bachelor's degree or higher is required
- 5+ years of account management, negotiation and finance experience required
- Specific hearing health industry or B-B consulting experience is preferred
- Strong communicator via in-person, phone, and e-mail promoting a professional, customer-oriented and collaborative style
- Open to feedback and desire for continuous learning and improvement
- Well organized and effectively manages schedule, travel, and budget in a professional and cost-efficient manner
- Collaborate effectively with business development team as well as other departments within the organization and externally
- Proficiency in necessary software including Microsoft office (Excel, Word, & Outlook) and virtual communication tools such as Zoom and Teams
- Proven ability in understanding financial statements and contracts
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What we have to offer:
Medical, dental, prescription, and vision benefits
24/7 virtual medical care
Employee Assistance Program for you and your family
401(k) with company match
Company-paid life insurance
Supplemental insurance for yourself, your spouse/partner, and your children
Short-term and long-term disability insurance
Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care
Pet Insurance
Commuter accounts Oticon Inc. is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. The pay range for this position is expected to be between $112,590 and $125,100 annual; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Company Values We Create Trust - We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises. We are Team Players - We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals. We Create Innovative Solutions - We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness. We Apply a Can-do attitude - We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.
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