SR Supply Chain Coordinator - Equipment

Summary

The Sr. Supply Chain Coordinator - Equipment serves as a subject matter expert and key business resource for SAP Order-to-Cash (O2C) and Purchase-to-Pay (P2P) processes while coordinating the end-to-end flow of equipment orders, procurement, inventory, logistics, vendor activities, customer deliveries, startup completion, and billing.

This position is responsible for coordinating complex and special-flow orders, supporting SAP and business-system enhancements and testing initiatives, validating new and existing processes, facilitating employee and Regional Sales Force training, supporting Venezuela and new logistics operations, maintaining the BKU Equipment Role, and driving operational excellence across Supply Chain and Logistics.

Reports to the Order Administration Manager

Roles and Responsibilities

• Serve as a subject matter expert for SAP Order-to-Cash (O2C) and Purchase-to-Pay (P2P) processes.
• Coordinate the complete customer equipment order lifecycle from receipt of the customer purchase order through procurement, shipment, delivery, startup completion, and final customer invoicing.
• Enter, maintain, and update equipment orders in SAP and CRM systems.
• Coordinate equipment orders requiring processes outside of normal order flows.
• Ensure special-flow orders are accurately entered, tracked, coordinated, shipped, billed, and completed according to business requirements.
• Coordinate procurement activities with domestic and international suppliers.
• Create, maintain, monitor, and follow up on purchasing activities associated with customer equipment orders.
• Monitor inventory availability and collaborate with Purchasing, Operations, and other teams to support customer requirements.
• Perform SAP goods receipts (GR) to accurately record receipt of equipment and materials.
• Coordinate inbound and outbound equipment shipments.

• Work closely with transportation providers, warehouses, suppliers, customers, and internal departments to ensure accurate and timely deliveries.

• Monitor equipment shipments and proactively address transportation delays, delivery exceptions, documentation issues, or other logistics concerns.

• Support and coordinate Venezuela logistics operations and future new logistics initiatives.

• Assist with the development, implementation, testing, and validation of new logistics processes and operating procedures.

• Partner with Supply Chain, Logistics, Operations, Sales, Finance, IT, and other cross-functional teams to ensure new operations are properly configured and implemented.

• Serve as the responsible resource for the BKU Equipment Role. Ensure appropriate BKU equipment processes, system access, transactions, and operational requirements are maintained.

• Support testing, validation, and implementation of changes affecting BKU equipment processes.

Experience

• 5+ years of progressive experience in Supply Chain, Logistics, Order Management, Procurement, Operations, Customer Service, or a related business function.

Education

• Associate degree in Supply Chain Management, Operations Management, Logistics, or a related field; equivalent relevant experience may be considered.

Skills and Qualifications

• Strong working knowledge of SAP, particularly Order-to-Cash (O2C) and Purchase-to-Pay (P2P) processes.
• Experience supporting system testing, User Acceptance Testing, process validation, troubleshooting, and business process improvements.
• Strong analytical, organizational, time-management, and problem-solving skills. Strong verbal and written communication skills.
• Demonstrated ability to train employees and communicate processes effectively to multiple audiences.

Drive your Career, Explore Opportunities, Realize your Passion . . .

Attractive benefits Include:

Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan

Salary is geographically adjusted and salary based on knowledge, skills and experience

Health insurance/ Dental insurance/ Vision insurance

Competitive Paid time off

Life & Disability insurance

Annual Bonus

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our comprorate office in Rock Hill, SC.

Talent Acquisition Team: Tachelle Peeples