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Assistant, Marketplace Business Development & Account Management

Bloomingdale's
$56,280.00 - $93,720.00 / yr
401(k)
United States, New York, Long Island City
Sep 18, 2026
*About:*
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
*Job Overview:*
Bloomingdale's Marketplace is a rapidly growing digital business that connects customers to an expanded assortment of brands and products through our online marketplace platform. As we continue to scale, we are seeking a highly organized, detail-oriented, and proactive Marketplace Assistant to support the day-to-day execution of key Marketplace initiatives.
This position will support the business across three primary areas: *Business Development, Onboarding, and Account Management*. The Marketplace Assistant will play a critical role in ensuring operational excellence across a portfolio of 300+ marketplace brands, helping to maintain a seamless seller experience from acquisition through launch and ongoing partnership.
The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in keeping processes organized and moving forward. They understand the importance of execution, follow-through, and attention to detail, while recognizing how their work contributes to the broader success of the Marketplace business.
*Essential Functions:*
*Business Development Execution*
* Support the seller acquisition process by ensuring prospective brands move efficiently through the pipeline.
* Maintain business development trackers, reports, and seller documentation
* Coordinate follow-up communications with prospective marketplace brands
* Track seller progress and escalate roadblocks and outstanding action items that may impact onboarding timelines
*Onboarding Execution*
* Execute key onboarding activities to ensure new sellers are launched on schedule.
* Create DVNs and manage supporting onboarding documentation
* Execute seller financial account setup and related administrative processes
* Monitor onboarding timelines and proactively follow up on open items
*Account Management Support*
* Provide operational support to ensure sellers are successfully launching products and engaging with promotions and marketing initiatives.
* Serve as a day-to-day contact for routine seller communications and follow-up
* Partner with brands and merchants to facilitate new assortment submissions and approvals
* Support execution of promotions and other marketing campaigns
*Qualifications:*
* Bachelor's Degree from a 4-year college or university
* 0-2 years of relevant work experience in merchandising, retail and/or e-commerce, online marketplaces is a plus not a requirement
* Exceptional organizational skills and attention to detail
* Strong ability to manage multiple priorities in a fast-paced environment
* Excellent written and verbal communication skills
* Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
* Ability to learn new systems, tools, and processes quickly
* Resourceful problem solver with a proactive mindset
* Strong sense of ownership, accountability, and follow-through
* Ability to work collaboratively across teams and with external partners
*Skills & Competencies*
*Organization & Attention to Detail:* Maintains a high level of accuracy while managing large volumes of information, documentation, and communications.
*Prioritization & Time Management:* Effectively manages competing priorities and adapts to changing business needs without losing focus on critical deliverables.
*Process Discipline:* Demonstrates a strong commitment to established workflows and operational excellence. Consistently maintains trackers, documentation, and follow-up activities with accuracy and timeliness.
*Execution Excellence:* Approaches work with urgency, accountability, and a strong focus on results. Reliably follows through on commitments and drives tasks to completion.
*Proactive & Resourceful:* Anticipates needs, identifies solutions, and takes initiative to keep projects moving forward.
*Communication & Collaboration:* Builds productive relationships with brands, merchants, and cross-functional partners through clear communication and responsiveness.
*Business Acumen:* Understands how day-to-day execution supports broader Marketplace growth, seller success, and the customer experience.
*What Success Looks Like*
Within this role, success will be measured by the ability to:
* Ensure assortment, promotional and marketing initiatives are executed smoothly and on time
* Consistently meet onboarding timelines and help ensure sellers launch on schedule
* Maintain accurate trackers related to business development, onboarding, and account management
* Effectively manage a high volume of tasks across a portfolio of 300+ brands
* Deliver accurate work with minimal oversight and strong attention to detail
* Build trusted working relationships with internal stakeholders and external sellers
* Contribute to a well-organized, scalable Marketplace operation that supports continued business growth
*This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.*
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.
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