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Description
About Hawkins Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938. Learn more about us at https://www.hawkinsinc.com/careers/ POSITION SUMMARY: This role will work with the Director of Business Ops and the VP - WTG to oversee, manage and submit bids to ensure Hawkins participates in bids as determined by management, bids are complete and submitted within required timeframe and bids maximize opportunity for the company. In addition, this individual must develop a strong understanding of markets throughout the WTG regions, suppliers, competitors, and logistics. He/she will provide inside sales opportunities, intel and support through market knowledge and research. DUTIES AND RESPONSIBILITIES: Bid and Proposal Administration
- Manage and track online bid opportunities through multiple online applications.
- Successfully managing multiple RFPs from receipt through final response.
- Assists in establishing and setting up new order guides and new bids.
- Compile all elements required of the RFP, including quality analysis, operational plan, pricing, and ensure timely submittal of all bids.
- Ensure that bids adequately describe the capabilities and products/services of Hawkins, Inc. and adequately reflect company brand/ quality standards.
- Prepare budget proposal letters and bid packages for submittal.
- Analyze RFP and other customer documents and provide guidance and proposal expertise to the team developing the response.
- Facilitate all proposal milestone meetings (strategy, kick-off, review meeting) for proposal response team
- Collect, compile and format proposal content (drafts and final versions).
- Make recommended corrections to bids as necessary.
- Ensure developed proposals are correctly packaged and delivered in accordance with RFP instructions
- Work with Branch Sales Managers during bid to review pricing, supply and provide market data
Inside Sales
- Through research and market knowledge on WTG regions, customers, suppliers, competitors and logistics, this individual will identify, pursue and provide sales opportunities.
Client Engagement
- Responsible for communicating with assigned accounts on a continuous basis regarding new products and services.
- Survey customer feedback to see how we are performing against expectations
- Provides superior service to existing accounts in an effort to retain/enhance customer satisfaction.
- Updates customer on item changes or information requests.
- Responds timely to customer questions and inquiries.
- Updates customer files and profiles as needed.
Software Administrator
- Provide basic software training to end users.
- Create and update in-house user guides as needed.
- Create custom reports to support Business Development, Sales Managers, and Accounting/Finance.
Bid recordkeeping and reporting
- General
- Create a sales record for recording key information extracted from bid documents.
- Manage and update templates with most current information.
- Scheduling
- Build and maintain working calendar of bids, trial etc.
- Reporting
- Prepare monthly and quarterly reports for business group initiatives.
- Generate metrics based on Bid process
- Perform other miscellaneous related duties, as needed.
Requirements
REQUIREMENTS AND PREFERRED BACKGROUND/EXPERIENCE:
- Bulk chemical experience
- Prior exposure to contracts and bid processes
- 0-3+ years of project/bid administration experience
- Software: BidNet, BidPro, Questdn, SmartProcure, Onvia, BidPrime
- Previous experience in deadline-orientated environment
- Sales and customer service experience
- Knowledge of water treatment chemicals and uses
- Strong writing and editing skills
- Knowledge of capabilities/resources required to put together large deals
- Builds positive, supportive, and collaborative relationships; seeks out opportunities to increase teamwork
- Contribute value-added content and create ideas to technical and management proposal sections
- Software: Office Suite (Word, Excel, PowerPoint)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Strong math skills
- Proficient at conducting research
- Ability to prioritize, multitask, and shift priorities as necessary
- Proactive and self-directed, yet able to work as part of a team
- Accurate and thorough; looks for ways to improve and promote quality
- Exceptional organizational skills
- Ability to multi-task and manage multiple concurrent projects and multiple deals
- Attention to detail, commitment to quality assurance
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to sit or stand for long periods of time.
- Ability to use computer, phone, and other office equipment.
- Ability to communicate via phone and in-person with internal staff and external contacts and customers.
- Ability to travel to branches or customer sites as needed.
TRAVEL: 5%-10% Expected Compensation: $85,000-$105,000 + 10% Bonus Eligibility Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more. Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays. For more information on Hawkins benefits, visit: https://www.hawkinsinc.com/careers/benefits/ Ref. 2027-117 All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.
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