Director, Occupational Health - 141641

Directs the operations and program planning for Occupational healthcare clinics and/or centers; develops plans to optimize practices and resources, people, space, time, and equipment. Oversees through subordinate Managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate Managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.

Key Responsibilities:

* Designs and oversees a financial process that provides a comprehensive view of current and forecasted clinic performance, to include revenues, costs, industry trends, and reimbursements. Ensures an infrastructure for central coordination of the clinics and/or centers financial operating budgets. Reviews and approves fiscal planning proposals for new programs and budgets.

* Directs the clinical and operational functions and staff. Recommends allocation of staff, space, equipment, and other resources to optimize the delivery of clinical services. Oversees implementation of quality improvement plans. Ensures compliance with internal policies and external regulations.

* Reviews and approves proposals for facilities expansion, satellite development, construction, space planning, capital equipment requests, and staffing needs. Researches and prepare proposals for expansion, satellite development, construction and space planning.

* Responsible for employee recruitment, performance evaluation, progressive discipline, and staff development. Works collaboratively with Labor Relations on bargaining unit issues and contract negotiations at the local level.

* Analyzes functionality, quality, and efficiency of information systems from a best practices standpoint. Creates and utilizes analytics to track and assess clinic performance. Proposes modifications or new systems as needed.

* Develops and implements patient service standards and metrics, based on best practices. Develops managers to create a workplace culture with a focus on service excellence and employee empowerment for creativity, efficiency, engagement, quality of care, ingenuity, safety, and innovations in operations.

* Develops processes and analytics to assure viability of existing programs and practice patterns, and optimize productivity, Reviews and approves proposals for operational performance improvement projects that impact marketability.

* Assure internal policies and external regulations are followed across the clinic organization in regards to billing and coding practices and cash handling.

• Bachelor's degree in business administration or related area and eight or more years of relevant experience, or equivalent combination of experience, education and training.

• Strong clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, information technology, and the policies, principles, best practices, and standards involved with effective clinic/center administration.

• Five or more years of manager or higher-level leadership experience of ambulatory healthcare operations/clinics.

• Oversight of multiple ambulatory clinic locations/sites

• Leadership experience in Occupational Health services

• Leadership of Same Day Care Services such as Urgent Care, Express Care or Minute Clinics

• Experience with attracting new corporate clients into Occupational Medicine Program

• Lean Six Sigma certification and experience leading change

• Current UC San Diego employee

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.