Manager, Commission Systems

Charter Communications
United States, North Carolina, Charlotte
Oct 01, 2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Ready to drive seamless project execution and deliver efficient business solutions? Spectrum seeks a Manager, Commission Systems Delivery to overseebusiness requirements and execution of the system testing process for the Commission Systems team. This hands-on role will lead a business analyst staff who are collectively responsible for project implementation, requirement gathering, and testing/confirmation that said requirements are being delivered. Responsible for strategic development and implementation of assigned projects and ensures timely completion as scheduled. Serves as the liaison between the various business operations functional groups impacted by a particular initiative with strong understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. How You'll Make an Impact Lead and mentor project managers and business analysts to execute Commission Systems projects and enterprise initiatives Oversee and streamline the Change Request intake process, ensuring thorough documentation and timely submissions Provide consultative support to business stakeholders, prioritizing requests and recommending solutions for effective task completion Coordinate and facilitate kick-off meetings for major development projects, aligning resources for successful delivery Manage project documentation, prepare summaries for stakeholder and senior leadership review Collaborate with cross-functional teams to ensure quality features, user experience and adherence to business specifications Develop test plans with QA teams, conduct software testing to confirm requirements are met and identify opportunities for workflow automation Working Conditions Office environment Occasional non-standard shifts and travel required What You'll Bring to Spectrum Required Qualifications Education Bachelor's Degree in a related field or equivalent combination of education and experience Experience 5+ years of project management experience Skills Ability to read, write, speak and understand English Ability to work independently and supervise others Strong oral and written communication skills Effective multitasking and deadline management Collaborative problem-solving and decision-making abilities Data analysis and interpretation skills Sound judgment, initiative and ability to work under pressure Experience working with cross-functional internal and external teams Ability to establish rapport, define expectations and secure project commitments Professional attitude with discretion and approachability Interpersonal skills with confidence and diplomacy Attention to detail and critical thinking Negotiation skills with stakeholders Preferred Qualifications Education Successful completion of a recognized project management curriculum or Project Management Professional (PMP) certification Experience 3+ years of management or leadership experience leading compensation administration/testing/QA teams 5+ years of experience with enterprise level commission systems 5+ years Thorough knowledge of sales commission plans and compensation processes #LI-LYR HCP530 2026-83260 HCP530 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.