Facilitator II - Assignment Based (Multiple Positions)

The Department of Management & Organizations in the Eller College of Management is seeking course facilitators to support faculty members teaching online management courses. Course facilitators improve the student experience by assisting course instructors with tasks such as providing timely responses to student questions, grading assignments, holding virtual office hours, monitoring discussion boards, and entering grades in a learning management system (LMS). Quick responses and turnaround times are vital to student success. Duties will vary based on course, program, and instructor.

This is not a continuous position; facilitators will be assigned to courses based on their areas of expertise. Initially, facilitators will be assigned to individual courses. Based on the needs of the department, facilitators may also be invited to facilitate additional courses; additional courses may overlap by prior arrangement between the department and facilitator. Course assignments are contingent on minimum course enrollment; therefore, not guaranteed every semester. Facilitation will last the duration of the online course assigned, which typically can range anywhere from 7 to 8 weeks depending on the program. This position is expected to average around 10 hours per week per course but generally varies week-to-week based on assignments and the course schedule.

Course facilitators will need to provide their own computing equipment and have access to reliable, high-speed internet. No special software will be required; however, the device(s) must be capable of accessing the LMS, Microsoft, and Adobe applications, and using virtual conferencing software.

The Eller College of Management at the University of Arizona is a leading business school in the United States. The Eller College of Management is highly ranked among undergraduate business programs by the U.S. News & World Report and is known for specialties in management information systems, entrepreneurship, and social innovation. The Eller College of Management supports more than 9,000 undergraduate and 1,300 graduate students on the University of Arizona's 393-acre campus in Tucson, a satellite campus in downtown Phoenix, global micro campuses, and through Arizona Online.

Visa sponsorship is not available for this position.

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• Grade assignments and enter grades into D2L, the University's learning management system software.
• Monitor discussion boards and respond to student comments.
• Respond to student inquiries about course content and/or using D2L.
• Hold regularly scheduled office hours in a virtual environment.

Knowledge, Skills, and Abilities (KSAs):

• Higher-level writing, grammar, spelling, punctuation, syntax, and proofreading skills.
• Demonstrated skills of meticulous attention to detail.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Master's degree or higher required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

• Business/Management Degree preferred.
  
• Experience working in an online classroom environment.
  
• Experience using virtual conferencing software, such as Zoom.
  
• Experience teaching and/or facilitating college level courses.
  
• Experience with Learning Management Systems (LMS).