GI, Hepatology, and Nutrition Patient Navigator(PAT NAVGTR CLIN 4 HX)

The Patient Navigator Clinical 4 (PN4) utilizes specialized knowledge and skills to serve as a technical leader and recognized expert in clinical patient navigation within a defined specialty area. This position functions with a high degree of autonomy, coordinating highly specialized supportive care plans with goals and interventions based on treatment and individual patient and service provider needs. The primary responsibilities for this position consist of providing specialized clinical education regarding treatment; liaising with the patient's clinical service providers to address specific concerns; advocating for and representing the patient with a focus on satisfaction with the clinical aspects of their treatment experience; proactively identifying problems in clinical processes and operations and proposing solutions for situations with little or no precedent; developing and managing metrics to evaluate and improve program and patient outcomes; and taking a lead role in developing a culture oriented toward patient satisfaction.

This position applies advanced specialized clinical knowledge within the field to assess patient needs, coordination of patient care, make appropriate referrals for specialized support services, and coordinate highly specialized clinical and non-clinical resources based upon patient diagnosis, insurance coverage, and community programs. The Patient Navigator Clinical 4 teaches, mentors, and coaches others in workflows and technologies as needed; creates and refines documentation and workflow standards; and proactively facilitates patient care coordination and communication. Independent judgment is exercised within the context of interdisciplinary and multidisciplinary approaches to patient care, and problem-solving frequently requires analysis of unique issues and situations without precedent or established structure.

#ca-ls

Apply By Date: November 2, 2026, by 11:59 PM PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Valid California Registered Nurse License without restriction
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS), or UC Davis Health CPR
• Advanced Cardiac Life Support (ACLS)
• Bachelor's degree in related area and/or equivalent experience / training
• Graduation from an accredited school of nursing.
• At least three (3) years of recent RN experience
• At least one (1) year of recent RN experience in an Ambulatory Setting
• Experience and advanced understanding of the medical management of GI and liver diseases
• Experience providing patient education and caring for patients with GI and liver diseases
• Experience caring for patients receiving medical management of GI and liver diseases such as motility disorders, functional bowel disorders, Crohn's, IBD, GERD, hepatitis B and C, cholangitis, and cirrhosis.
• Ability to read, write, speak, and understand the English language.
• Ability to utilize medical terminology appropriately.
• Knowledge of current trends in nursing.
• Commitment to excellence in patient care.
• Effective interpersonal skills.
• Demonstrates accountability and professionalism.
• Adapts to change in a positive, professional and productive manner.
• Knowledge of legal implications in clinical practice and documentation.
• Knowledge of performance improvement and evidence-based practice.
• Basic computer skills.
• Ability to assess, plan, implement and evaluate patient care, taking into consideration protective interventions, development (behavioral and physical) and physiological characteristics specific to the patients.
• Knowledge of medical management of GI and liver diseases such as motility disorders, functional bowel disorders, Crohn's, IBD, GERD, hepatitis B and C, cholangitis, and cirrhosis.
• Mastery of Relational Competencies.

Preferred Qualifications

• Ambulatory Care Nursing Certification (AMB-BC)
• Master's degree in related field
• Specialty Certification in GI Specific area
• Five (5) years of recent RN experience
• Five (5) years managing outpatient longitudinal care of a complex patient population

Key Responsibilities

• 90% - Nursing Process & Practice, Care Coordination and Patient Education
• 5% - Clinical Education, Staff Mentoring & Patient Experience Culture
• 5% - Continuous Quality Improvement (CQI) Projects

Department Overview

Gastroenterology & Hepatology
The UC Davis Health Division of Gastroenterology & Hepatology is a comprehensive, multidisciplinary practice providing advanced diagnosis, treatment, and management of the full spectrum of digestive and liver diseases. Our team of board-certified gastroenterologists, hepatologists, advanced practice providers, registered nurses, and clinical support staff deliver evidence-based, patient-centered care across multiple ambulatory clinic sites and procedural locations.

Our practice serves a diverse patient population throughout Northern California, providing specialized care for conditions including inflammatory bowel disease (IBD), hepatology and liver disease, esophageal and motility disorders, pancreaticobiliary disease, advanced endoscopy, functional gastrointestinal disease, and nutritional disorders. As an academic medical center, we integrate clinical excellence with innovative research and education, offering patients access to cutting-edge therapies, clinical trials, and multidisciplinary care teams.

The Gastroenterology & Hepatology practice operates 4 high-volume endoscopy and procedural suites, 5 ambulatory clinic locations, and specialized programs for complex GI conditions. Our team collaborates closely with colorectal surgery, transplant hepatology, interventional radiology, oncology, and nutrition services to provide coordinated, comprehensive care. We are committed to advancing the field of gastroenterology through clinical research, quality improvement initiatives, and the training of the next generation of GI specialists.

Department Specific Job Scope

Patient Navigator IV - Gastroenterology, Hepatology and Nutrition
The Patient Navigator IV - Gastroenterology, Hepatology and Nutrition serves as a recognized technical leader and specialized clinical resource for patients with complex GI specialty diseases and nutritional needs within the UC Davis Health Gastroenterology and Hepatology Division. This position utilizes specialized knowledge and skills to coordinate highly specialized care across the GI Specialty and nutritional support programs, functions with a high degree of autonomy, and applies advanced clinical expertise to develop, refine, and lead care processes and quality improvement initiatives. This position has recognized in-depth specialty expertise in GI Specialty (examples include, but are not limited to Crohn's disease, ulcerative colitis) and therapeutic nutrition, and serves as the primary clinical expert resource for patients, families, the GI/Hepatology care team, and other clinical staff.

This position coordinates highly specialized interdisciplinary care under the direction of the GI/Hepatology Medical Director and Practice Manager, functioning as the expert clinical liaison between patients, families, the GI/Hepatology care team, referring providers, dietitians, pharmacists, and insurance companies. Core responsibilities include providing specialized clinical education regarding GI specialty care management and biologic therapies; coordinating nutritional assessment and intervention; identifying and resolving barriers to care; developing and managing program metrics; mentoring and coaching team members; and taking a lead role in continuous quality improvement projects within the GI specialty care and nutritional support programs.

The Patient Navigator IV applies specialized clinical knowledge in GI specialty care management and therapeutic nutrition to perform comprehensive patient assessments, develop and coordinate individualized specialized care plans, and evaluate patient outcomes across the care continuum. This position proactively identifies problems in clinical processes and operations affecting patient satisfaction, proposes solutions for situations with little or no precedent, and leads the development and implementation of workflow improvements. The position teaches, mentors, and coaches clinical team members, creates and refines documentation and workflow standards, and manages debriefing and follow-up systems to ensure coordinated communication across the care team. Additionally, this role will cross cover care coordination for other patients with GI subspecialty and Hepatology disease patient care needs.

This role requires a high degree of autonomy, independent clinical judgment, and advanced problem-solving capability within an interdisciplinary care model. The Patient Navigator IV demonstrates technical leadership, works independently in an ambulatory environment, and collaborates closely with GI/Hepatology physicians, advanced practice providers, dietitians, pharmacists, social workers, and community-based providers to deliver comprehensive, specialized, patient-centered care. This position takes a lead role in developing a culture oriented toward patient satisfaction and serves as a recognized expert resource for the division.

POSITION INFORMATION

• Salary or Pay Range: $9,747.48 - $20,107.44
• Salary Frequency: Monthly
• Salary Grade: 225
• UC Job Title: PAT NAVGTR CLIN 4 HX
• UC Job Code: 004914
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Monday - Friday 8:00 am to 5:00 pm.
• Location: Midtown Ambulatory Care Center (HSP122) - Sacramento, CA
• Union Representation: HX-Healthcare Professionals
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Environmental Demands

• Loud noise levels - Frequent 3 to 6 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Frequent 3 to 6 Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks