Technology Services Intern

Ready to gain hands-on experience at the intersection of technology, customer support, and construction innovation? As a Technology Services Intern, you'll work alongside experienced professionals supporting construction technology solutions while helping create training content, troubleshooting resources, and customer-facing materials. If you're interested in construction technology, enjoy solving problems, and want real-world experience that contributes to customer success, join RDO and help shape the future of construction technology.

What's In It For You:

• Paid internship at the Billings, MT Technology Support Center while attending college working up to 30 hours per week.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

At the Billings, MT Technology Support Center, you'll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you'll find the support and opportunity to thrive here.

What You Will Do:

• Create valuable content: Develop training materials, FAQs, workflows, guides, and digital resources that support customers and internal teams.
• Support team initiatives: Assist with product development projects, curriculum creation, digital content development, and other technology services initiatives.
• Help customers succeed: Assist with customer phone support and troubleshooting for construction technology products and solutions.
• Analyze and communicate information: Create reports, presentations, and other technical content related to support activity, product updates, and customer communications.
• Build technical knowledge: Gain exposure to industry-leading technology products, workflows, and customer support processes while learning from experienced team members.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Pursue relevant education: Junior or senior pursuing a degree, or demonstrating an interest in, construction technology, business, or a related field.
• Pay attention to the details: Strong attention to detail and ability to maintain accuracy while completing technical projects, documentation, and assigned work.
• Take initiative: Self-motivated, able to work independently, and comfortable operating in a fast-paced environment.
• Communicate effectively: Strong verbal and written communication skills with the ability to interact professionally with team members and stakeholders.

• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Real-world experience: gain meaningful exposure to construction technology, technical support, and customer success initiatives.
• A collaborative team: work alongside knowledgeable technology professionals who are invested in your development and success.
• A dynamic environment: where no two days are the same.
• A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.