New

Implementation Specialist

Terso Solutions

55000.00 To 75000.00 (USD) Annually

life insurance, long term disability, 401(k)

United States, Florida, Miami

Oct 20, 2026

Job Title: Implementation Specialist I

Business Unit: PAR Excellence Systems

Department: Field Operations

Manager: Implementation Manager

FLSA Status: Full Time, Non-exempt

Travel Requirement: 75%

General Position Description

This entrylevel field implementation role focuses on building foundational technical skills, supporting onsite installations, and delivering customer training under guidance while progressing toward independent execution. Implementation Specialist I supports clients' needs related to the implementation, installation, and training of PAR Excellence hardware and software systems while maintaining high standards of customer service, accuracy, and professionalism.

Duties and Responsibilities

Install PAR Excellence hardware as well as software ensuring proper operation of technology solutions
Provide technology implementation and support of customer accounts
Provide product training for both hardware and software
Work with Technical Support to assist with resolving issues while on-site
Assist with system configuration data, including par levels and units of measure, to support accurate installation and system functionality
Support and assist with training activities for new Implementation Specialists under the guidance of senior implementation staff

Required Knowledge, Skills and Abilities

Progression toward successful completion of Tier 1 technical knowledge and skills
Ability to work independently as well as in a team environment
Self-motivated, detail-oriented and organized
Excellent oral and written communication
Outstanding customer service skills
Extensive travel required (75%)

Required Education, Credentials and Experience

Prior experience in healthcare supply chain, hospital operations, or healthcare equipment installation is preferred but not required.
Ability to obtain and maintain security clearance with PAR clients, including government accounts

PHYSICAL REQUIREMENTS:

Review each statement and check all that apply and state the percent of time required for each activity.

ACTIVITY	DESCRIPTION	% OF TIME
CLIMBING	Ascending or descending stairs, ladders, ramps, etc., using feet and legs and /or hands and arms	50%
STOOPING	Bending body downward and forward by bending spine at the waist.	75%
KNEELING	Bending legs at knees.	75%
REACHING	Extending arms and hands in any direction.	100%
STANDING	Particularly for sustained periods of time.	100%
WALKING	Moving about on foot to accomplish tasks.	100%
PUSHING	Use of upper extremities to press against something with steady force in order to move something forward, downward or outward. 0 - 10 lbs 11 - 20 lbs 21 - 50 lbs 51 lbs or more	25%
PULLING	Use of upper extremities to drag, haul or tug objects.	25%
LIFTING	Raising objects from a lower to a higher position, requiring the use of upper extremities, back muscles, and legs. 0 - 10 lbs 11 - 20 lbs 21 - 50 lbs 51 lbs or more	50%
CARRYING	Holding and moving/transporting an object about 0 - 10 lbs 11 - 20 lbs 21 - 50 lbs 51 lbs or more	50%
FINE MOTOR	Picking, pinching, typing, primarily with fingers rather than the whole hand or arm as in handling.	75%
FEELING	Perceiving attributes of object-shapes, size, temperature, texture-by touching with skin, particularly that of using fingertips.	75%
TALKING	Expressing or exchanging ideas by means of the spoken word. Must convey detailed or spoken instructions to others accurately, loudly or quickly.	100%
HEARING	The process of perceiving the nature of sounds. Receives information through oral communication.	100%
SEEING	The process of perceiving objects by use of the eyes-position, shape, color, depth perception, visual inspection.	100%

For these skills, PAR Excellence will offer a competitive salary along with a full benefits package including medical, dental, life insurance, company provided short term and long term disability, 401k with company match, paid vacations and holidays.