Operations Manager

Education Requirements

• High school diploma or GED required; Bachelor's degree in Business Administration, Management, Operations, or a related field preferred
• Strong working knowledge of Microsoft Office, especially Excel, and business management systems
• Professional communication, leadership, and organizational skills required

Experience Requirements

• Previous experience in operations management or a similar leadership role required
• Experience managing multiple departments and supervising teams in a fast-paced business environment
• Strong understanding of sales operations, shipping and logistics, customer service, and human resources functions
• Experience preparing operational, productivity, and sales performance reports
• Proven ability to analyze business challenges, implement solutions, and drive operational improvements

Physical Capabilities

• Ability to move throughout office, warehouse, and operational areas as needed
• Ability to sit, stand, walk, and use computer systems for extended periods
• Ability to manage multiple priorities and make effective decisions in a fast-paced environment
• Ability to attend meetings and collaborate with employees, managers, and company leadership

Job Duties

• Oversee daily operations across multiple departments, including Sales, Shipping & Logistics, Human Resources, and Home Depot & Lowe's accounts
• Manage and support department managers to ensure operational goals, productivity targets, and company standards are achieved
• Monitor sales performance, departmental efficiency, and overall business operations
• Prepare and present weekly operational and sales performance reports to upper management
• Oversee order processing and fulfillment activities for Home Depot and Lowe's customers
• Support HR initiatives, including employee performance management, staffing, training, and policy compliance
• Identify operational challenges and implement effective solutions to improve performance
• Develop and enhance internal procedures, workflows, and cross-department communication
• Promote accountability, productivity, and timely completion of departmental responsibilities
• Work directly with company ownership to support business growth, operational improvements, and long-term strategic initiatives

Benefitsvary by client and are confirmed at the time of offer. Examples may include:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Paid time off (PTO)

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.