3rd Party Billing Specialist

3rd Party Billing Specialist

Student Financial Services

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a 3rd Party Billing Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range: $46,030.00 - $55,000.00 annually. Compensation will be commensurate upon experience and qualifications.This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: Hybrid (candidate will need to be available to work on campus)

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
• Want to know your total compensation? Use our calculator to get the complete picture!

Summary

The Student Financial Services office is responsible for calculating student tuition and fee amounts, billing students for charges, collecting payment, processing financial aid disbursements and student refunds, managing past-due student account collections, and applying third-party sponsor billing payments to student accounts.

The 3rd Party Billing Specialist performs professional-level third-party sponsor billing and accounting functions within Student Financial Services. The position is responsible for processing military tuition assistance, Veterans Affairs Chapter 31 Veterans Readiness and Employment (VR&E) benefits, corporate and other third-party sponsorships, and related billing, reconciliation, payment, and student account activities.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

(40%) Military and Veterans Education Benefits

• Process Veterans Affairs Chapter 31 Veterans Readiness and Employment (VR&E) education benefits by reviewing student eligibility and supporting documentation, calculating applicable tuition and fees, submitting invoices and required documentation, tracking authorizations and purchase orders, and researching and resolving discrepancies.
• Process military tuition assistance benefits for eligible students, including Army, Air Force, Navy, Marine Corps, Coast Guard, ROTC, and other applicable military education assistance programs.
• Review student enrollment, charges, authorizations, eligibility, and supporting documentation to determine appropriate benefit eligibility and third-party billing.
• Maintain knowledge of federal and state legislation, regulations, policies, procedures, and benefit requirements governing Chapter 31 VR&E, military tuition assistance, and related student benefits.
• Maintain current knowledge of sponsor requirements, billing cycles, deadlines, payment processes, and system procedures to independently complete assigned military and Veterans Affairs benefit responsibilities.

(25%) Third-Party Sponsor Billing and Payment Processing

• Prepare and submit invoices and supporting documentation to military tuition assistance programs, corporate sponsors, workforce programs, and other third-party funding agencies.
• Maintain third-party sponsor billing accounts, portals, systems, and required documentation in accordance with sponsor requirements and University procedures.
• Maintain sponsor-specific information and access requirements, including applicable military tuition assistance portals, sponsor points of contact, account information, and required registrations or documentation.
• Apply third-party sponsor payments to student accounts and research discrepancies between expected and received payments.
• Research and resolve discrepancies involving sponsor invoices, payments, student account charges, credits, authorizations, and outstanding balances.
• Process adjusting and correcting entries within established procedures and delegated authority to ensure third-party sponsor billing receivables and payments are accurately reflected in CU-SIS and applicable financial systems.
• Audit supporting documentation, including bookstore receipts when applicable, for accuracy and compliance with sponsor requirements and work with campus partners to resolve discrepancies.

(15%) Student Account and Financial Operations

• Maintain accurate student account information in CU-SIS to reflect anticipated third-party sponsorship, military tuition assistance, Chapter 31 benefits, and other approved sponsor funding.
• Maintain accurate records and supporting documentation for third-party billing activities and assist with compliance reviews, audits, and information requests.
• Perform assigned Student Financial Services accounting functions in accordance with established procedures.
• Analyze student account and sponsor billing information to identify discrepancies, determine appropriate corrective action within established procedures, and ensure accurate financial information.
• Provide reports, data, and other information related to third-party billing activities as requested.

(10%) Compliance, Customer Service, and Stakeholder Support

• Communicate with students, sponsors, military representatives, campus departments, and other external partners to research account issues, clarify billing requirements, and resolve payment, eligibility, and documentation questions.
• Provide timely and professional customer service to students and sponsors regarding third-party billing requirements, account activity, payment status, and applicable benefit programs.
• Apply federal and state requirements, University policies, sponsor requirements, and established procedures when processing third-party benefits and billing transactions.
• Assist with communications related to third-party billing programs, including email correspondence, informational materials, website content, and other approved communications.
• Assist with student and campus information sessions related to military tuition assistance, Chapter 31 benefits, and third-party billing processes as assigned.

(10%) Systems, Reporting, and Process Improvement

• Assist with CU-SIS testing and validation of third-party sponsor billing functionality when system updates or process changes are implemented.
• Identify opportunities to improve third-party billing processes, documentation, reporting, and system functionality and communicate recommendations to the Sponsor Billing and Accounting Program Manager.
• Use CU-SIS, financial systems, sponsor portals, Microsoft Excel, and other applicable systems to research, analyze, document, and resolve third-party billing and student account issues.
• Develop and maintain working knowledge of applicable systems and processes to independently perform assigned responsibilities accurately and efficiently.
• Perform other Student Financial Services duties and projects as assigned.

Tentative Search Timeline

• Priority will be given to applications submitted by: November 13th, 2026
• Potential interview dates: November 20th, 2026
• Potential start date: January 1st, 2027

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

• Must have a Bachelor's degree from an accredited institution of higher education.
• Professional experience with military tuition assistance, Veterans Affairs Chapter 31 benefits, third-party sponsor billing, student accounts, or closely related student financial services functions is required.
• Must have professional experience in financial operations, accounting, bookkeeping, student accounts, bursar operations, or a related field.
• Experience processing Veterans Affairs Chapter 31 Veterans Readiness and Employment benefits is preferred.
• Experience processing military tuition assistance benefits is preferred.
• Highly qualified applicants will have experience working in a college or university environment.
• Experience working with veterans, active-duty military members, dependents, or military education benefits is preferred.
• Experience with third-party sponsor billing, corporate billing, workforce programs, or tuition assistance programs is preferred.
• Highly qualified applicants will have experience with account reconciliation, payment application, and payment research.
• Experience with CU Student Information System (CU-SIS) or Oracle Campus Solutions is preferred.
• Experience with Hyland OnBase is preferred.
• Highly qualified applicants will have experience with Microsoft Excel, including data analysis and reconciliation functions.
• Experience working with military, corporate, workforce, or other third-party billing portals is preferred.

The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination - before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.