Loan Coordinator

Make a Difference for Climate and Equity - Join Slipstream as a Loan Coordinator!

Apply your attention to detail and financial processing expertise to make a meaningful impact in advancing an equitable, clean energy future. As a Loan Coordinator, you'll be part of our Energy Finance Solutions (EFS) team, where we design and deliver affordable financing programs that help homeowners, small businesses, and contractors across the country pay for energy efficiency and renewable energy upgrades. Since 1996, EFS has partnered with utilities, state agencies, municipalities, and financial institutions to remove cost as a barrier to clean energy.

Slipstream is a national, mission-driven organization that accelerates climate solutions-for everyone. We inspire new approaches to complex energy challenges and are optimistic, inclusive, and ambitious about our impact.

We are seeking a Loan Coordinator who will provide the day-to-day support that keeps our loan programs moving. You will review loan documents and program eligibility, validate and enter information in our loan origination system, respond to customer and contractor inquiries, and help us improve our processes, so that more households and businesses can access fast, affordable financing for clean energy projects.

The ideal candidate brings 3-5 years of experience in a financial services processing environment, strong organization and attention to detail, and sound judgment when reviewing work for approval and quality assurance. Clear verbal and written communication, a customer-first mindset, and comfort implementing policies and procedures are essential. Experience with credit analysis, financial statement review, and eligibility determination is a plus.

We encourage candidates from diverse backgrounds. We value collaboration, curiosity, and a commitment to continuous improvement. While we're mostly remote, Slipstream can only hire in select states (outlined in the application). Our preferred candidate will be located in Madison, WI.

What You'll Do

• Be a trusted point of contact: Respond to consumer and contractor inquiries about our loan and subsidy programs, providing clear, customer-first answers and maintaining phone coverage for your assigned calls.
• Keep data accurate and visible: Enter and track information in our loan origination system, run reports, and review processing statuses so program administration stays timely and reliable.
• Protect quality and consistency: Review files for quality assurance, apply program eligibility requirements (including denials when criteria are not met), and confirm that processes meet program standards.
• Share what you know: Help document procedures and train others on systems, tools, and templates, and help assign work across department staff, cross-functional teams, and contractors.
• Contribute as a teammate: Participate actively in assigned workgroups and take on other duties as they arise, bringing the energy of our mission to the team.

What You'll Need

• Quality review: Demonstrated experience reviewing others' work for approval and quality assurance.
• Policies and procedures: Comfort implementing policies and procedures, and applying program eligibility criteria consistently.
• Attention to detail: Strong organization and accuracy when processing, validating, and entering data in a system of record.
• Communication: Solid verbal and written communication skills, with a customer-first approach to consumer and contractor inquiries.

Nice to Have

• Lending analysis: Hands-on experience with credit analysis, financial statement review, and eligibility determination.
• Loan origination systems: Familiarity with a loan origination system or similar database for tracking and processing files.
• Energy or public-sector finance: Exposure to energy efficiency, renewable energy, or utility, government, or subsidy-backed loan programs

What You'll Learn Here:

How clean energy financing programs are designed and delivered, how to apply program eligibility rules at scale, and how to shape the processes that keep our loan programs running.

Work Environment

• Mostly to fully remote role with preference to be located in Madison, WI area.
• Must have the ability to work independently while staying engaged with the team through virtual communication tools such as email, chat, and video conferencing.
• Requires a quiet and professional workspace for virtual meetings and collaboration. Expect a moderate noise level if working in the Madison office.
• Typical schedule of 8-5 in Central Time zone.

Physical

• Primarily a sedentary role, with tasks typically performed while sitting or occasionally standing.
• Ability to operate a computer and standard office equipment.
• Tasks demand visual focus for reading, design work, and working on screens.
• This position frequently communicates via phone and video conferencing, with in-person interactions as applicable.

Compensation & Benefits

Our total rewards package includes medical, dental, vision, disability, and life insurance; an Employee Assistance Program (EAP) and wellbeing resources; a 401(k) plan with a 4% safe harbor contribution; generous paid time off; and professional development opportunities. This non-exempt individual contributor position offers a starting hourly rate of $22.50 to $28, commensurate with qualifications and experience.

Slipstream is an equal-opportunity employer committed to creating an inclusive workplace where all individuals feel valued, respected, and supported. We center community in everything we do and strongly encourage people of all backgrounds to apply and join us in our mission. We welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status or characteristic under federal, state, or local laws.

Slipstream will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their position unless doing so would impose an undue hardship on Slipstream, or if it would pose a direct threat to the health or safety of the individual or others that cannot be mitigated. Questions or accommodation requests should be directed to Human Resources.

Please note that Slipstream will only contact candidates via the Paycom portal. We will never ask a candidate for payment of any kind as part of the hiring or onboarding process or send payment to any candidate prior to completing the hiring and onboarding process.

Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act Equal Employment Opportunity Employee Polygraph Protection