Licensing Optimization Services Consultant - PCC

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

As a Licensing Optimization Services Consultant, you’ll help customers make informed decisions about their technology investments, with a particular focus on Microsoft licensing, agreements, cloud solutions, and cost optimization. You’ll combine analytical thinking, licensing expertise, and strong customer-facing skills to help organizations better understand their options and maximize the value of their technology investments.

• Build and deliver standard Licensing Optimization engagements and manage them through completion.
• Serve as the project manager throughout customer engagements.
• Help customers evaluate licensing and agreement options that support better purchasing decisions and technology utilization.
• Facilitate customer discussions, capture key details and action items, and help validate decision-making processes.
• Partner with presales and services teams to identify future service opportunities and help customers effectively consume their cloud technologies.
• Support presales activities for XLO paid engagements, including complimentary standard consulting.
• Clearly communicate the value of premium, billable service offerings.
• Guide opportunities from inception through closure.
• Continue building your technical and licensing expertise through solution, practice, and product training.
• Share knowledge with colleagues and mentor new Consultants as assigned.
• Partner with Senior XLO Consultants on Premium Engagements while developing the expertise to independently deliver these engagements.

• Practical experience with Microsoft Software Licensing and an understanding of Microsoft business drivers.
• Experience with technology solutions, particularly cloud solutions.
• Knowledge of Microsoft sales, lifecycle, and renewal processes, including Enterprise Agreements, MPSA, and Cloud Subscription Agreements.
• Advanced Microsoft Excel skills.
• Strong analytical skills and the ability to draw meaningful conclusions from data.
• Strong communication, organization, prioritization, time-management, and negotiation skills.
• Ability to manage shifting priorities and anticipate customer and team needs.
• Strong presentation and business-writing skills.
• Ability to work effectively across teams and interact professionally with customers, internal management, and Microsoft management and field sales.