New 
Mechanical Field Technician I
 Dover Corp | |
 United States, Texas, Denver City | |
 Nov 13, 2026 | |
| Field Technical Service (Non-Engineering) provides technical expertise/support in assisting clients with installations, maintenance, upgrades, and repairs including: Serving as the key customer contact on technical and service related problems to achieve required product/service performance standards and total customer satisfaction. Diagnosing, troubleshooting, and resolving technical/service issues. Instructing clients on the proper usage and operation of equipment. Documenting and maintaining clients' service logs. Preparing reports for product failure analysis and serviceability issues and escalating to relevant engineering teams Work Environment: Typically on-site/field and does not handle queries remotely via phone/emails. A Support 1 is an entry-level position typically requiring little to no prior knowledge or experience. Responsibilities typically include: Work is routine or follows standard procedures.. Work is closely supervised.. Communicates information that requires little explanation or interpretation. | |