Barista (Full-Time)
 Follett Corporation | |
$15.00-$18.46
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 United States, Illinois, Westchester | |
 Oct 31, 2024 | |
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Position Overview
The Barista is responsible for assisting customers and providing great customer service. The Barista must be a quick learner who can remember ingredients, prepare quality beverages, and fill customer orders. The associate must be able to greet customers, build relationships, and work effectively in a team environment. This position also requires the ability to keep and maintain a clean and sanitary work environment. Respond to customer concerns and requests, and ensure all bookstore property and personnel are secure. Responsibilities * Prepares quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Also, follow health, safety, and sanitation guidelines for all products. * Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Follett Starbucks Cafe. * Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating the environment and customers for cues. * Communicates information to the manager so that the team can respond as necessary to create a quality customer environment during each shift. * Maintains regular and punctual attendance. * Follows Starbucks operational policies and procedures, including safety and security, to ensure the safety of all partners during each shift. * Delivers legendary customer service to all customers by acting with a customer-comes-first attitude by building relationships and connecting with the customer. * Discovers and responds to customer needs promptly. * Stocks products and maintains shelves/stock organize and arranges books and merchandise as appropriate. * Lift and carry boxes, books, and other merchandise. New York City Applicants: $15.00-$18.46/hr State of Colorado Applicants: $12.56-$18.46/hr | |