Bank Lot Attendant - Cupertino, CA

Location: Bank Lot in Cupertino, CA

Position: Lot Attendant

Pay rate: $19.50/ hour

Hours Available: Monday - Friday 8:30 am to 5:30 pm with 1 hr. lunch and Saturday 9-2pm

Additional Information: There will be contact with the general public while working as well as interaction with the branch management team. All applicants must be comfortable in a customer service setting.

Required: There is a required uniform of black pants with a blue polo shirt tucked in neatly. You may wear comfortable shoes but they must be all black. We ask that all employees maintain a professional appearance.

The Spirit of the Position:

The Lot Attendant will uphold the company mission statement while creating a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, and teamwork which includes excellent communication skills.

Essential Functions:

- Regular and punctual attendance is paramount to this position
- Ensure all parkers are going into the branch when parking in the lot.
- Communicate politely that the lot is for banking patrons only.
- Report concerns or needs to direct supervisor and only to a Bank Branch Manager if directly asked or in the case of an emergency.
- Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
- Work with and without supervision and follow directions of supervisors when requests are made.
- Keep parking location clean.
- Pick up miscellaneous trash.
- Inform all people loitering to move off property.
- Report graffiti or vandalism.
- Make sure there are no tripping hazards in the lot.
- Sweeping and changing signage when needed.

Education/Experience:

- High school diploma or GED required.
- Parking industry experience is preferred but not required.
- Prior customer service experience is highly desired.

Skills:

- Display/ or put forth a positive attitude
- Willingness to do whatever is needed to make the surface lot successful.
- Ability to be approachable.
- Strong customer service skills and abilities.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to work independently and multi-task.
- Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
- Ability to interpret policies, procedures, and standard business practices.
- Demonstrates a sense of urgency and timeliness.

Other Requirements:

Reliable transportation to and from job site(s) is necessary.

Physical Demands:

- Ability to constantly stand, walk and move about on foot for sustained periods of time (throughout entire shift).
- Ability to lift, carry, push, pull or otherwise move objects of at least 30 pounds in weight.
- Ability to work in the elements- heat, wind, snow, rain, etc.
- Ability to bend, stoop, squat and lift frequently throughout a shift.
- Ability to apply pressure to an object with the fingers and palm.
- Ability to perform functions that require repetitive motions using hands, wrists and arms.
- Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
- Ability to receive detailed information through oral communication and to make the discriminations in sound.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds