Intern - Front Office

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.

Come join Highgate for the winter in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration!

Exposure to the overall operation of Front Office, Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations.
• Assisting in the operations area in an attentive, friendly, efficient and courteous manner, providing all guests with quality service.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Opportunity to learn from the best in Rooms Management field and embark on an exciting experiences at Highgate.

• Currently studying for Bachelor 's degree, Graduate degree or equivalent in Hotel Management or related field.
• We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
• Strong communication skills are required.
• Applicants must also have the ability to multi-task in a fast-paced environment.
• Demonstrated aptitude for problem solving and problem identification.
• Proficiency in Excel, Word, and PowerPoint required.

Compensation : $20.00/Hourly