Financial Services Counselor

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

Job Summary

Under general supervision, serves as student/parent counselor in the student

financial services department; assesses aid eligibility for applicants; explains

financing options, and policies and procedures.

Job Duties

• Advises and counsels students, parents, agencies, and University staff on all aspects of financial aid programs (federal, state, university, private): policies, procedures, practices, office services, and document completion; processes applications/documents related to aid programs; processes emergency loans.

• Conducts workshops on the financial aid process; assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures.

• Serves as liaison for office functions, programs, and services, internal and external to the University; attends high school nights and special events; manages incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groups.

• Reviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; coordinates enrollment management and development financial aid and scholarship activities with admission counselors.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of all aspects of scholarship/financial aid and billing programs, policies,procedures, and practices

• Knowledge of federal, state, university, and private assistance programs and payment options

• Interpersonal/human relations/communication/listening skills

• Organizational/planning skills

• Writing and editing skills

• Counseling and financial aid eligibility assessment skills

• Ability to adapt to work environment changes and relate to diverse populations

• Ability to assess situations, prioritize needs and tasks, and to assist, counsel, and act accordingly

• Ability to interpret oral and written instructions

• Ability to establish and maintain effective, team-oriented, working relationships

• Ability to operate a personal computer and various software programs

Minimum Qualifications
Bachelor's degree required; supplemented with one (1) year of related work experience in a financial aid office, with experience in counseling and aid assessment.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.

Compensation:

SalaryRange Starting From: $44,000 +

• Commensurate with experience

Remote/In-person Expectations

This position will require the individual to work primarily in the office, with the flexibility to work some remotely upon completion of the first 3 months of initial onsite training and familiarizing with department work and operations in compliance with the requirements of the SLU Remote Staff Flexible Work Policy.

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.