Education Specialist - PRN

Develops and implements a program to teach advocacy skills to families of children with chronic illness in order to assist them to secure appropriate school services for their children. Facilitates an educational program for patients treated by the hospital, managing the referral process for home/hospital tutoring, advocating for necessary school services, and providing direct tutoring on a limited basis. Fosters positive and professional interpersonal relationships with patients/families, school personnel, physicians, hospital staff, other community agency representatives, and visitors.

PRN as Needed

• Work with patients, families, and staff to understand the educational needs of the patient population.

• Develop a vision and sets goals and priorities.

• Meet individual patients and parents/guardians to explain program, answer questions, and facilitate necessary intervention.

• Develop plan for educational interventions for individuals and groups, as appropriate.

• Design and disseminate education-related materials to parents, families, and school teachers (as appropriate).

• Facilitate home and hospital teaching services and 1:1 direct tutoring for inpatients, as indicated.

• Participate as active member of Patient Support Services team to integrate educational services with other psychosocial programs.

• Participate actively in departmental and psychosocial rounds to ensure coordinated care for patients and families.

• Collaborate with relevant department and hospital staff to address patient or systemic problems that arise.

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

• Meet with supervisor as needed to discuss areas of concern and program development.

• Complete all hospital and departmental annual requirements in a timely manner.

• Attend and participate in relevant regional and national meetings related to academic needs of patients with a disease/disorder.

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

• Anticipate and responds to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things