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Manager, Quality

Chromalox
United States, Tennessee, La Vergne
1347 Heil Quaker Boulevard (Show on map)
Nov 04, 2024

Manager, Quality

At Chromalox, part of Spirax Group, we build
advanced thermal technologies for the world's most challenging industrial
heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it
better and have been doing it longer than anyone else.

Chromalox
started with an innovative solution 100 years ago when a self-taught engineer
invented the first metal-sheathed resistance heating element. It was this then-advanced
thermal technology that launched an entire industry.

That
pioneering, innovative spirit continues today. Built on opportunity and
innovation, Chromalox has grown to serve more global markets and industries. We
excel in industries that have high expectations. We are acknowledged as experts
at delivering solutions that exceed specifications, limit risk, and reduce
operating costs.

Join us as
we continue to provide solutions to our customers and the world!

The Role:


The Quality Manager will manage, plan, and coordinate the
quality control program to ensure continuous service consistent with
established standards; direct the quality program to comply with ISO 9001:2008
requirements; and lead the Lean Six Sigma Program for location.


Additionally, they will Assist applicable personnel in
meeting key metrics and continuous improvement goals while playing an active
role in the organization's quality management/continuous improvement teams.


The individual will also work closely with
design engineering on new product development projects while assisting with
developing verification and validation test plans. By overseeing the
Production Part Approval Process (PPAP) for product qualification, the
individual ensures all quality and reliability requirements are achieved before
launch. The individual also ensures proper manufacturing and
inspection procedures are initiated and maintained.

Your Responsibilities:

  • Leads
    the location Lean Six Sigma Program by providing mentoring/coaching to
    resident Black Belt and Green Belt employees.
  • Assists
    personnel with training on DMAIC fundamentals.
  • Leads
    the Continuous Improvement efforts related to the Quality Management
  • System, Quality Metrics, and Product Reliability.
  • Plans,
    promotes, and organizes training activities related to quality and lean
    initiatives. Leads continuous improvement events in 5S, VSM,
    SMED, Process
  • Variation Reduction, and TPM.
  • Serves
    as Management representative for compliance to the Quality Management
    Systems under the scope of the ISO 9001:2008 Standard.
  • Provides
    direct supervision of Quality personnel; recruits, hires, trains,
    evaluates employee performance, and recommends or initiates promotion,
    transfers, and disciplinary actions.
  • Formulates
    and maintains quality objectives in coordination with corporate policies
    and goals.
  • Works
    with suppliers to consistently achieve quality requirements; manages new
    supplier approval process.
  • Works
    closely with the Materials team regarding supplier performance and
    applicable CARs/PARs; participates in periodic program reviews with key
    suppliers.
  • Review
    customer return data to spot unfavorable trends that may require
    corrective or preventive actions; investigate customer complaints
    regarding quality and make appropriate adjustments.
  • Develops
    and approves inspection criteria and procedures for use in-house and at
    supplier's facilities.

Requirements:

  • At
    least 5+ years of quality management experience; experience with
    electrical/electronic products is preferred.
  • A
    B. S. Degree in appropriate science or engineering is preferred.
  • Proven
    leadership applying Six Sigma methodology as a Black Belt or Master Black
    Belt. Experience or training in Lean, 5S, Value Stream Mapping,
    Cellular Manufacturing, SMED, TPM, and Kaizen events.
  • Thorough
    knowledge of lean manufacturing, continuous improvement, problem-solving,
    corrective action implementation, statistical analysis techniques, design
    reviews, and new supplier approval process.
  • Ability
    to work well with diverse employees, vendors, and customers.
  • Ability
    to communicate effectively, orally and in writing.
  • Proven
    ability to manage a quality program compliant with ISO 9001:2008.
  • ASQ
    certification preferred.
  • Proficient
    with Minitab software.
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