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Assistant Lead Medical Coordinator

Southwest Key Programs
55,000 - 72,700 - EXCELLENT BENEFITS - AVAILABLE FROM DAY ONE OF EMPLOYMENT! 1,000 - SIGN ON BONUS *401K Matching *Employee Assistance Program *Short and Long term disability *Medical, Dental, and Vision Plans *Life, AD&D, Disability insurance *Wel
United States, Texas, Houston
Nov 02, 2024
Job Summary

The Assistant Lead Medical Coordinator (ALMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor's (UM) at an assigned SWK program in collaboration with the Regional RN, LMC, and medical providers. The ALMC is devoted to overseeing the delivery of medical care in colaboration with the LMC in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with state licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.

Essential Functions

  • Ensures all infection control, OSHA, CDC, and State licensing guidelines are followed and maintained in all medical departments.
  • Coordinates and supervises medical staff and is responsible for evaluation of performance and skills.
  • Coordinates program meetings, training, and presentations for professional development of the medical staff.
  • Creates and implements tools to monitor and audit the performance of medical departments.
  • Maintains and implements any recommendations given by the Public Health Departments, CDC, and ORR in collaboration with the LMC and/or Regional RN.
  • Must be sensitive to the needs of minors, which includes all areas of services.
  • Participates in the development and delivery of on-the-job training for medical staff as needed.
  • Performs nursing consultations and other duties as assigned within the scope of nursing services (RNs and LVNs only)
  • Provides quality assurance for the medical department to include the following (not limited to): Oral, written, and statistical reports, presentations, auditing of electronic medical records, maintaining all medical department electronic systems (ETO, PCC, PCU, UC portal) and all medical documents completed and provided by the medical department.
  • Provides health management, effective communication, and leadership in the execution and direction of quality services to minors and staff.
  • Recommends infection control in collaboration with the Regional RN to maintain a safe environment for children in care
  • Performs and coordinates clinical care as follows: maintains medical supplies and prescribed medications, follows standing orders, state licensing, and SW Key policies and procedures for providing over the counter medications to minors, prepares youth for examinations, and any other clinical tasks as needed


Other Functions

  • Able to react to change productively and handle other essential tasks as assigned.
  • Develops and maintains effective communication and working relationships with staff, co-workers, medical providers, and UM
  • Develops and expands medical, specialty and dental services with local providers.
  • Maintain Health Information Privacy HIPAA.
  • The ability to work under pressure to meet deadlines.
  • Coordinates the staffing of medication errors, significant incident reports and other incidents as needed.
  • Develops and maintains ongoing partnerships and communication with medical providers and other agencies.
  • Responds to individual emergency medical needs immediately.
  • Maintains professionalism, confidentiality, and ethical standards enforced by Southwest Key Programs


Qualifications and Requirements

Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) AND Licensure according to State requirements; OR

Medical Assistant

*Foreign Graduates in Medical Sciences (e.g., physicians and nurses): Applicants from countries or territories outside the USA must meet the criteria validated by the appropriate USA Institutions E.g., Educational Commission for Foreign Medical Graduates (ECFMG) for physicians and the Commission on Graduates of Foreign Nursing Schools (CGFNS)



  • Cleared Tuberculosis test results.
  • Immunization documentation: Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B.
  • Cleared background check from appropriate entity.
  • Cleared drug test results (for Texas programs only).
  • Valid Drivers' License.
  • Willingness to work a flexible schedule and be on-call evenings and weekends.
  • Comply with annual training requirements/licensure/certifications.


Experience Required:



  • 1-2 years of experience providing direct patient care while working in a hospital, outpatient clinic, public health department, or any similar medical setting.
  • 1-2 years of supervisory experience

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