Style Expert (Part-time, On-Call) - Halls KC

What we do and how we do it

Crown Center, one of the nation's first mixed-use redevelopments, is an 85-acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a 'city within a city' - combining hotel, office, retail, residential and entertainment land uses within its boundaries.

What your role entails and how you'll contribute:

At Halls Kansas City, the Style Expert (on-call) is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality with high end clothing, and accessories. Style Experts generate sales by cultivating customer relationships, maintaining an up-to-date clientele log, and notifying customers of upcoming events and promotions through phone calls and email. Style Experts own each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, contacting the Alterations department when necessary, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling.

This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper.

All Halls employees are responsible for protecting company assets by following established policies and procedures.

Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS:

• High School Diploma, GED or equivalent
• At least six months of sales experience in a department store setting, or six months professional customer contact (i.e. - public relations, customer service, high volume receptionist).
• This job requires standing for prolonged periods of time, lifting up to 50 pounds, bending, stooping and pulling/pushing cart.

PREFERRED QUALIFICATIONS:

• Experience selling in a department store environment.
• Excellent communication skills, both written & verbal
• Superior customer service & teamwork skills -have a great attitude and are a team player.
• Good math and problem-solving skills.
• Detail oriented and professional disposition
• Comfortable taking initiative and driving your own business.
• Great relationship builder

ADDITIONAL DETAILS:

• This position is located at the Halls KC retail department store located at the Crown Center Shops.
• Basic store hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm
• Current Fall hours are Mon-Wed, Sat 10am - 6pm; Thu-Fri 10am-7pm; Sun 12pm - 5pm
• Holiday hours for 2024 are Mon-Thu, 10am - 7pm; Fri-Sat 10am-8pm; Sun 12pm - 6pm.
• Relocation will not be provided

Hours for the On-call Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings