Customer Service Representative

Your Opportunity: Taylor Promotional Products, a division of Taylor Corporation, is looking for a Customer Service Representative to join their team!

Your Responsibilities:

• Support assigned accounts
• Contact vendors regarding open/pending/closed orders
• Work with sales to be sure customers are receiving outstanding service

You Must Have:

• High School diploma or GED preferred
• 2+ years of Customer Service experience
• Basic PC skills, including the ability to navigate in a website environment, and proficiency in software applications such as Microsoft Word and Excel
• Strong sense of accuracy and attention to detail
• Time management, organization and follow-through skills
• Ability to work independently
• Ability to develop relationships with customers based on strong interpersonal communication skills and trust
• Demonstrated record of consistently good attendance/punctuality
• Excellent verbal and written skills to professionally communicate with customers, account reps and managers via email and phone
• Ability to work in a fast-paced and changing environment, and manage several tasks / projects at one time

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.