Manager, Clinical Operational Performance

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelors degree

• 5 years of clinical or programmatic experience in acute care facility

• Superior organizational and time management skills

• Advanced communication, leadership and interpersonal skills; ability to present to large audiences effectively

• Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staff

• Strong skills in MS Office, database software and analytics software such as SPSS, MiniTab and PowerBI

• Upon request, must be able to provide samples demonstrating proficiency in areas indicated above as well as technical writing and presentations

Additional Information:

Additional Information:

• The COPM has extensive, education, experience and expertise in research, performance improvement, statistical analysis, actionable report writing and management of complex projects in diverse clinical and operational realms.
• This leader has an advanced acumen for utilizing data in problem identification and resolution.
• The COPM has strategic intellect, is an expert in change theory and can harness quantitative and qualitative evidence to bring about awareness and action of all levels of stakeholders.
• Expert and adaptive communication techniques are a necessity as well as the ability to effectively translate information to team members inclusive of all levels of education, background and disciplines.
• This leader is uniquely positioned to positively affect clinical, operational and cultural change in the CVSL by creating, capturing and capitalizing on evidence and providing hands-on translation in the clinical setting of that evidence into practice.
• The contribution of the COPM to outcomes in patient care and experience, efficiency, financial viability and departmental culture is profound.
• The COPM must demonstrate a strong sense of commitment to quality service to our customers (internal and external) and must support the mission, vision, values and strategic initiatives of UAMS Medical Center.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.