Associate Director, Student Services

Department: International Student and Scholar Services
Salary/Grade: EXS/9

The target hiring range for this position will be between $78,482 - $87,500 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

*Must be U.S. Citizen or Lawful Permanent Resident, meet Department of Homeland Security Designated School Official requirements.

Job Summary:

Reporting to the Director, the Associate Director, a key member of the OISS leadership team, will manage the advising and programming services for all international students on the Evanston, Chicago and Miami campuses; he/she will supervise advising staff; working with the software system to ensure data integrity; analyze and interpret U.S. immigration regulatory policies and assist in the development of institutional compliance policies.

Specific Responsibilities:

• Management and supervision of 7 direct reports. This includes professional development, performance excellence. Strategic planning, oversight of day-to-day advising functions, communication, data analysis, data management and regulatory compliance.
• Advises F and J students; their dependents; H-1B and J-1 scholars on immigration and related matters and processing and filing of appropriate documents and petitions with USCIS, Department of State, Department of Labor
• Supervision of program development, implementation and assessment
• Assess and manages appropriate training for key university stake-holders and other constituent groups
• Manages the student regulatory compliance and oversee the planning and implementation of regulations
• Manages tax software implementation

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Bachelor's degree
• 5 years of progressive experience in international students and scholars advising; supervisory experience of professional advising staff; a track record of policy development and presentations on regulatory and data management; thorough knowledge of F and J immigration regulations. Ability to meet the Department of State and Department of Homeland Security requirements to be a DSO/ARO

Minimum Competencies: (Skills, knowledge, and abilities.)

• Supervision
• Programming
• SEVIS reporting
• Data management
• Ability to articulate a vision, goals and objectives
• Ability to manage conflicts
• Ability to manage people in a dynamic and diverse environment
• Experience with managing budgets
• Assessment and evaluation
• Ability to deal with ambiguity

Preferred Qualifications:

• Master's degree
• Experience with assessment and evaluation
• More than 5 years of experience

Preferred Competencies: (Skills, knowledge, and abilities)

• Knowledge of a global language(s)
• Experience with presentation and workshops at NAFSA annual, regional or other international education association
• Cross-cultural competence

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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