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Production Operator

Ferrero
United States, Illinois, Chicago
Nov 20, 2024
Job Location: Chicago
Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Each role has specific functions, examples of Production tasks:



  • Inspect, straighten, align, separate, or remove product on a conveyor
  • Startup and stopshut down of ovens experience
  • Examine rejected product; sort rejected product into appropriate container for repacking, reworking, or disposal
  • Closely monitor product as they progress through the oven checking size, color, bake, etc.
  • Mixing all required dough according to the prescribed instructions
  • Measure and record temperature reporting any deviations to supervisor
  • Inspection and maintainment of oven equipment to ensure quality product
  • Record and maintain documentation

Main Responsibilities:

  • Responsible for the efficiency of the wrapper, cartoner, and case packing as dictated by area being operated.
  • Must have thorough knowledge of start-up and shutdown procedures.
  • Must be able to maintain proper controls while machinery is operating.
  • Make adjustments to machinery to ensure quality product is being produced.
  • Inspect equipment and insure that there are no obstructions or improper mechanical functions with the machine when in motion.
  • Follow and maintain QAR, lot tracking, SOP/SOC sheets.


  • Troubleshoot normal machinery malfunctions that do not require a mechanic.
  • Maintain sanitation in process through efficient housekeeping as required during shift operations.
  • Constantly monitor and correct as needed equipment for jams or other malfunctions.
  • Identify and remove defective packing material
  • Assist maintenance in equipment changeovers and complete all aspects of equipment changeovers that do not require a mechanic
  • Provides cases for Packers and moves finished product on pallets to the shipping area.
  • Removes flat corrugated boxes from material rack, folds and tapes cases as necessary.
  • Stamp code dates on designated case loads.


  • Removes finished product cases from packing production lines.
  • Stacks designated finished product on pallets according to pallet diagram.
  • Counts designated cases and accurately records pallet loads on skid sheets as required.
  • Keep accurate count and records hold products according to outlines hold procedures.
  • Performadditional duties as they relate to the appropriate job classification

Who we are looking for:

  • Able to work overtime, weekends, and holidays when required.
  • Willing to work various shifts
  • Must be available on an "as needed" basis; willing to train in areas where needed, and be available to work as scheduled
  • Must be willing and able to read factory documents as necessary to understand and follow equipment operation, quality standards and safety procedures
  • Must be able to complete paperwork as needed for the job, including documentation of product codes, rejection of materials, material usage and quality records
  • Must be willing to communicate with Supervisor, Maintenance, and co-workers about issues and concerns as related to the line operations
  • Willing to work in a position that requires you to stand or walk continuously throughout the shift

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.


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