Analyst, Operations II

What is the opportunity?

You will work within a team of transformational resources, dedicated to modernizing and digitizing operational processes to deliver positive bottom-line results for Wealth Management Operations and the various businesses the group supports. As a member of this team you will be responsible for providing production support for automated processing running in a quality assurance or production environment while meeting Enterprise Next Generation Optimization Center of Excellence (CoE) requirements.

What will you do?

• Provide support to the collective RPA team, troubleshoot, root cause, and resolve complex technical issues; as appropriate, work directly with Transformation Analyst or Business partners in a prompt, friendly and thorough manner.
• Perform initial analysis and troubleshooting to identify RPA processing issues with applications and/or preferred vendor solutions.
• Apply process changes as appropriate; further escalate complex changes/issues to Transformation Analysts where appropriate.
• Be a subject matter expert for questions regarding the preferred vendor application and key internal applications.
• Assist with the implementation of new technologies and provide resources to complete projects as needed; such as virtual desktops set-up, Blue Prism application requirements and any remote desktop applications.
• Working on challenging problems at the junction of machine learning, robotics process automation and financial services operations
• Build data products using structured and unstructured data to deliver AI solutions that work with RPA, ensuring data quality, performance, scalability.
• Lead the requirements discovery, research, and development for a series of new Data and AI digital capabilities as well as RPA solutions for Wealth Management Operations
• Interpreting larger organizational needs and designing algorithmic solutions that can drive the next generation of wealth management operational solution.

What do you need to succeed?

Must have:

• 4-year degree from an accredited university or equivalent or High school diploma or equivalent AND 5+ years of securities, banking, technology and/or job specific industry experience
• 3+ years prior securities, banking, technology and/or job specific related industry experience
• 2+ years demonstrated project team coordination and/or coaching/mentoring leadership experience
• Series 7 or 99 or ability to obtain in 120 days

Nice to have:

• 3+ years business process redesign, robotics & AI, VBA development, MS Access development, SQL and VBA analysis and/or risk control experience
• 4-year degree from an accredited university in business, finance or related field

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $70,000 - $130,000, depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.